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Author Topic: Parcel Held at Office of Exchange
tasmya
Newbie
Posts: 6
Post Parcel Held at Office of Exchange
on: March 16, 2020, 20:39
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Him my parcel is in the status "Item Held at Office of Exchange" for 5 days.
Its tracking is LX047758589CN. Seller told me it is fine and is on transit, but it is the first time I encountered this status in many shippings. Can you give me more information?
chinapostv-
olunteer
Administrator
Posts: 45841
Post Re: Parcel Held at Office of Exchange
on: March 17, 2020, 01:11
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http://track-chinapost.com/startairmail.php shows LX047758589CN was just shipped from Hangzhou to Italy on Mar 12.
Now coronavirus has cancelled 90% airlines from China to Italy. China post has no shipping space to send parcel. So parcel to Italy might have 3 to 6 weeks delay. You need wait some more time.
tasmya
Newbie
Posts: 6
Post Re: Parcel Held at Office of Exchange
on: March 17, 2020, 14:51
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Thanks for the reply. But what does this Held status mean?
chinapostv-
olunteer
Administrator
Posts: 45841
Post Re: Parcel Held at Office of Exchange
on: March 17, 2020, 18:53
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LX047758589CN is hold in customs warehouse. Normally this means parcel is waiting for airline space or need further customs inspection if some illegal or dangerous item detected.
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