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Author Topic: Packet on "Export Customs Scan" since the 23th May 2014
arcan_37
Newbie
Posts: 2
Post Packet on "Export Customs Scan" since the 23th May 2014
on: June 11, 2014, 12:03
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Hello,
I have buy a battery of macbook on ebay.
This item has been received by the china post the 19th May 2014.
Since the 23th May, he's on the status "Export Customs Scan" and I have no more news from my order.

This is my order number : RC264485483CN

Could you help me to know where is my packet ?

Thank you for your support.

Regards,
Stéphen.

Ps, I'm a french guy, and my english is not really good. I'm sorry for that.
chinapostv-
olunteer
Administrator
Posts: 45867
Post Re: Packet on "Export Customs Scan" since the 23th May 2014
on: June 11, 2014, 16:43
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battery is strictly forbidden by china post register airmail service. you can not receive this parcel, it will be rejected or even destroyed by customs safety officer.
arcan_37
Newbie
Posts: 2
Post Re: Packet on "Export Customs Scan" since the 23th May 2014
on: June 12, 2014, 06:11
New Topic

Thank you for your response really fast!
I don't understand why if batteries are forbidden by china post, vendors can propose this type of item on ebay..

Thank again. I will ask the repayment from the ebay vendor.
chinapostv-
olunteer
Administrator
Posts: 45867
Post Re: Packet on "Export Customs Scan" since the 23th May 2014
on: June 12, 2014, 17:02
New Topic

Quote from arcan_37 on June 12, 2014, 06:11
Thank you for your response really fast!
I don't understand why if batteries are forbidden by china post, vendors can propose this type of item on ebay..

Thank again. I will ask the repayment from the ebay vendor.

china post airmail parcel will go through passenger airline. some battery items have caused fire accident in flights in past months, so it is dangerous to passenger's safety.
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