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Author Topic: package status
georgekg
Newbie
Posts: 4
Post package status
on: December 24, 2014, 16:45
New Topic

Hi!
On November 6th I sent package back to the seller from AliExpress, but last status I can see with my tracking number (RR194416705RS) is: "RR194416705RS 2014 Unsuccessful delivery Shenzhen CN 20141125 101825"

Can you tell me what will happen with this package? Almost one month with no status. Will I get this back and when?
Thank you!
chinapostv-
olunteer
Administrator
Posts: 45858
Post Re: package status
on: December 24, 2014, 22:29
New Topic

the parcel has delivery problem. you should ask receiver call china post hotline 11185 and pickup the goods asap. Otherwise the parcel will be returned to destroyed.
georgekg
Newbie
Posts: 4
Post Re: package status
on: December 25, 2014, 17:57
New Topic

OK. But when delivery is the problem, package should be returned to the sender, not destroyed! Problem is that receiver don't answer to my e-mails. How can I reach china post and ask them to return my package back?
Thank you!
chinapostv-
olunteer
Administrator
Posts: 45858
Post Re: package status
on: December 25, 2014, 18:37
New Topic

if your parcel has printed returning address, the parcel will be returned to you. otherwise it will be destroyed or sold by government.
georgekg
Newbie
Posts: 4
Post Re: package status
on: December 26, 2014, 21:35
New Topic

Yes, I write my address, because without returning address my post office won't accept any package with tracking number. That's why I'm asking you what is with my package? It is more than a month without status. Last status is "unsuccessful delivery Shenzhen CN 20141125 101825" When it will be sent back? Do you know how long China post office keep package, before return it back to the sender? Thank you!
chinapostv-
olunteer
Administrator
Posts: 45858
Post Re: package status
on: December 26, 2014, 22:11
New Topic

sending back might take 2 to 6 months.
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