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Author Topic: Help with tracking
int077
Pro
Posts: 7760
Post Re: Help with tracking
on: November 12, 2016, 00:27
New Topic

Quote from Bhavani on November 12, 2016, 00:14
Hi I ordered one product from China and here is the tracking information. It's been a long time ago I ordered this product but I didn't get the parcel.please help me to find the information.

03964452665
In Transit
China(China Post)
Unknown
Latest Event -- 2016-10-27 18:54 合肥大宗处理中心, 离开
Destination Country
Origin Country - Tracking Consuming: 267 ms
2016-10-27 18:54 Bulk processing center in Hefei, left
2016-10-27 18:52 Bulk processing center in Hefei, sealing
2016-10-27 17:36 Bulk processing center in Hefei has been accepted
2016-10-25 10:14 Electronic information has been received
TranslateTarget Language: English

1. The above tracking is probably the last tracking you get for your parcel.

2. This type of parcel is what is call China Post Ordinary Small Packet Plus, can be track only in China with limited tracking. It can take from 30 to 60 days before delivery to your country.

3. When it will arrive in your country, it will be taken in charge by your National Post office and be deliver to you just like a normal letter.

4. To me according to the above tracking and others that I did. I don't see any problem with your parcel. You just need to be patient ans wait for it.

Hope this help.

Bhavani
Newbie
Posts: 4
Post Re: Help with tracking
on: November 12, 2016, 00:29
New Topic

Thanks for replying. This helps

aljarob
Newbie
Posts: 1
Post Re: Help with tracking
on: November 12, 2016, 01:02
New Topic

Can someone help me out with some tracking info? So I just want to know what step should I follow for this purchase since its been like this for almost a month and IDK what to do now.
This is what my tracking info's been telling:
2016-10-06 17:32:55
2016-10-12 13:58:57 International Post Office Collected
2016-10-12 20:34:00 International Post Office Dispatched
2016-10-12 21:29:00 Depart from International Post Office
2016-10-14 01:35:11 Shanghai Exchange Office Opened
2016-10-14 02:55:20 Shanghai Exchange Office Dispatched(within China)
2016-10-17 00:25:42 Shanghai Exchange Office Opened
2016-10-17 02:09:39 Shanghai Exchange Office Dispatched(within China)
2016-10-19 21:14:08 Shanghai Exchange Office Opened
2016-10-20 01:33:10 Shanghai Exchange Office Dispatched(within China)
2016-10-28 05:18:00 Shanghai Exchange Office Opened
2016-10-28 05:21:15 Shanghai Exchange Office
2016-10-28 05:21:32 Shanghai Exchange Office Dispatched(within China)
2016-11-08 02:31:23 Shanghai Exchange Office Opened
2016-11-08 02:31:54 Shanghai Exchange Office
2016-11-08 02:32:15 Shanghai Exchange Office Dispatched(within China)
2016-11-10 19:42:44 Shanghai Exchange Office Opened
2016-11-10 19:42:47 Shanghai Exchange Office

My tracking number is RQ957502295CN
Can someone help me out please. I would be very very thanked.

int077
Pro
Posts: 7760
Post Re: Help with tracking
on: November 12, 2016, 01:15
New Topic

Quote from aljarob on November 12, 2016, 01:02
Can someone help me out with some tracking info? So I just want to know what step should I follow for this purchase since its been like this for almost a month and IDK what to do now.
This is what my tracking info's been telling:
2016-10-06 17:32:55
2016-10-12 13:58:57 International Post Office Collected
2016-10-12 20:34:00 International Post Office Dispatched
2016-10-12 21:29:00 Depart from International Post Office
2016-10-14 01:35:11 Shanghai Exchange Office Opened
2016-10-14 02:55:20 Shanghai Exchange Office Dispatched(within China)
2016-10-17 00:25:42 Shanghai Exchange Office Opened
2016-10-17 02:09:39 Shanghai Exchange Office Dispatched(within China)
2016-10-19 21:14:08 Shanghai Exchange Office Opened
2016-10-20 01:33:10 Shanghai Exchange Office Dispatched(within China)
2016-10-28 05:18:00 Shanghai Exchange Office Opened
2016-10-28 05:21:15 Shanghai Exchange Office
2016-10-28 05:21:32 Shanghai Exchange Office Dispatched(within China)
2016-11-08 02:31:23 Shanghai Exchange Office Opened
2016-11-08 02:31:54 Shanghai Exchange Office
2016-11-08 02:32:15 Shanghai Exchange Office Dispatched(within China)
2016-11-10 19:42:44 Shanghai Exchange Office Opened
2016-11-10 19:42:47 Shanghai Exchange Office

My tracking number is RQ957502295CN
Can someone help me out please. I would be very very thanked.

1. This is the tracking of your parcel:
China Post Register Air Mail Tracking System
Parcel No.RQ957502295CN tracking result
2016-10-06 17:32:55.0 Electronic Data Received
2016-10-12 13:58:57.0 Guangzhou Int'l Parcel Center received
2016-10-12 20:34:00.0 Guangzhou Int'l Parcel Center customs scan
2016-10-12 21:29:00.0 leaving Guangzhou Int'l Parcel Center
2016-10-14 01:35:11.0 Shanghai Transit Station export security scan
2016-10-14 02:55:20.0 Shanghai Transit Station export customs scan (domestic transit )
2016-10-17 00:25:42.0 Shanghai Transit Station export security scan
2016-10-17 02:09:39.0 Shanghai Transit Station export customs scan (domestic transit )
2016-10-19 21:14:08.0 Shanghai Transit Station export security scan
2016-10-20 01:33:10.0 Shanghai Transit Station export customs scan (domestic transit )
2016-10-28 05:18:00.0 Shanghai Transit Station export security scan
2016-10-28 05:21:15.0 Shanghai Transit Station rejected
2016-10-28 05:21:32.0 Shanghai Transit Station export customs scan (domestic transit )
2016-11-08 02:31:23.0 Shanghai Transit Station export security scan
2016-11-08 02:31:54.0 Shanghai Transit Station rejected
2016-11-08 02:32:15.0 Shanghai Transit Station export customs scan (domestic transit )
2016-11-10 19:42:44.0 Shanghai Transit Station export security scan
2016-11-10 19:42:47.0 Shanghai Transit Station rejected
2016-11-10 19:44:32.0 Shanghai Transit Station export customs scan (domestic transit )

2. As you can see it has problem passing China Post Export Security Scan.

3. Would there be anything in the parcel from this:
China Post Forbidden Item List

China Post Forbidden Item List

4. You might also want to look at this also:

What does the status “Export Security Scan” mean? How long it will take?

5. May I suggest you contact seller as soon as possible and tell the parcel has a problem passing the security check. Please provide to the seller the tracking I gave you above.

6. Either you will have to come to an arrangement with the seller or open a dispute to get your money back.

Hope this help.

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