China Post Forum

Welcome Guest 

Show/Hide Header

Welcome Guest, posting in this forum requires registration.





Pages: [1]
Author Topic: Wrong shipping to Country
m.a.bueno
Newbie
Posts: 2
Post Wrong shipping to Country
on: December 14, 2019, 18:55
New Topic

My package from a Chinese retailer was wrongly sent to Belgium instead of to Brazil, the correct destination.

The retailer said they cannot help me. China post office says the same. Any clue how I could contact Belgium and see if they can re-route the padkage to Brazil?

Thanks,

MAB.

chinapostv-
olunteer
Administrator
Posts: 45121
Post Re: Wrong shipping to Country
on: December 15, 2019, 00:25
New Topic

Unfortunate Belgium normally will not help you. They will return the parcel to China. You can not get this parcel.

You need open dispute to PayPal or aliexpress and claim refund from seller.

m.a.bueno
Newbie
Posts: 2
Post Re: Wrong shipping to Country
on: December 15, 2019, 13:10
New Topic

If Belgium will return the package to China what will China post office do with it?

chinapostv-
olunteer
Administrator
Posts: 45121
Post Re: Wrong shipping to Country
on: December 15, 2019, 13:20
New Topic

China Post will return this one to shipper if shipper has printed return address.

Pages: [1]