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Author Topic: Why no tracking updates in over a month?
Corneliaw9-
0
Newbie
Posts: 1
Post Why no tracking updates in over a month?
on: April 1, 2016, 03:25
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My tracking number is RO623650147CN , and since February 18th there have been no updates on my package. The last update is "2016-02-18 22:26:56.0 leaving Beijing Airport going to next airport/seaport"... does this mean my package is just on a ship somewhere or what? I understand it takes a long time to get a package from China to Canada but I still wonder what's going on. thanks!
chinapostv-
olunteer
Administrator
Posts: 45847
Post Re: Why no tracking updates in over a month?
on: April 1, 2016, 03:46
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shipping to Canada is very slow(up to 60 days) these days. the parcel should be outside china and you can not see new status after the parcel left china.

I personally feel that the parcel is very possible in Canada customs now but not released yet(they often take 2 to 6 weeks to clear the goods). Anyway, be patient, you will get it sooner or later.
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