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Author Topic: Where is my package
viwa
Newbie
Posts: 1
Post Where is my package
on: July 17, 2018, 09:19
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Hello,

My parcel RY195716269CN has been stuck in Export Security Scan since 3rd July 2018. Can you tell me what has happened to it please?
chinapostv-
olunteer
Administrator
Posts: 45877
Post Re: Where is my package
on: July 17, 2018, 17:20
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http://track-chinapost.com/startairmail.php shows the parcel was sent to customs on Jul 3. Normally it will catch airline in 2 to 3 weeks after sent to customs. Then it will wait for import processing in Richmond BC. How long it will complete import processing depends on your luck. As per CBC and GlobeMail report, Canada Post often let china post register mail parcel staying in their warehouse for 30 to 60 days without processing . So you might wait 3 months to get your parcel.

Next time please use China Post ePacket to ship goods from China to Canada, ePacket takes only 2 to 3 weeks to reach Canada receiver.
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