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Author Topic: Where is my package
Astarbor
Newbie
Posts: 16
Post Where is my package
on: January 9, 2018, 02:10
New Topic

Where is my package LC807642893US. I do not understand why this is so complicated. It has a tracking number and should be found. I’ve called and talked to at least 7 different people all of whom tell me something different. I called the hotline and it also says something different.

chinapostv-
olunteer
Administrator
Posts: 45842
Post Re: Where is my package
on: January 9, 2018, 07:45
New Topic

LC807642893US is USPS tracking number, you ship it to China?

Astarbor
Newbie
Posts: 16
Post Re: Where is my package
on: January 9, 2018, 07:54
New Topic

Yes. From US to china

chinapostv-
olunteer
Administrator
Posts: 45842
Post Re: Where is my package
on: January 9, 2018, 08:01
New Topic

LC807642893US is USPS 1st class mail. China Post is responsible for delivery but will not scan such parcel. So you can not know its status in China. You can not even know if it has arrived China.

Astarbor
Newbie
Posts: 16
Post Re: Where is my package
on: January 9, 2018, 08:03
New Topic

China Post tracking says it’s in china and has went through customs but it has been a month so what is taking so long?

chinapostv-
olunteer
Administrator
Posts: 45842
Post Re: Where is my package
on: January 9, 2018, 08:08
New Topic

you can ask receiver call China Post hot line 11185 and inquiry detail.

Astarbor
Newbie
Posts: 16
Post Re: Where is my package
on: January 9, 2018, 08:17
New Topic

I already did that and they don’t know anything. I am the receiver. They tried to tell me that my tracking number isn’t a tracking number. I’ve talked to so many different people and everyone saying something different. Is there anything else I can do?

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