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Author Topic: WHERE IS MY ORDER : RS327981132CN
Hilde
Newbie
Posts: 7
Post WHERE IS MY ORDER : RS327981132CN
on: January 3, 2017, 10:25
New Topic

Last movement on this order was on 20 December 2016. This was actually meant as a Christmas present and I still have not received it. Please advise where my parcel is at!!!!!!!

int077
Pro
Posts: 7760
Post Re: WHERE IS MY ORDER : RS327981132CN
on: January 3, 2017, 15:36
New Topic

1. This is the tracking of your parcel:
Number: RS327981132CN
Package Status: In Transit
Destination Country: South Africa
Origin Country: China
2016-12-20 19:24 Guangzhou Terminal, leave the
2016-12-20 19:24 Guangzhou Terminal, left hand navigation
2016-12-20 15:31 Guangzhou Terminal, arrival
2016-12-07 15:23 Exchange Bureau in Guangzhou, have been exported directly
2016-12-07 14:29 Exchange Bureau in Guangzhou, have been exported to open
2016-12-01 18:34 Post Office philatelic requesting direct mail advertising company in Zhongshan city, away, the next station "Zhongshan"
2016-12-01 16:45 Zhongshan City Post Office philatelic requesting direct mail advertising company, has
2016-12-01 15:11 Zhongshan City Post Office philatelic requesting direct mail advertising company, has received send
======================================
Powered by http://www.track-chinapost.com

2. Your parcel is On Route/In Transit to your country South Africa. May I suggest you look at this for your country:
http://track-chinapost.com/China_Post_Arrival_Time_Stat.php

3. I guess now the only thing you can do is wait for your parcel. Unless the seller told you specifically that you will receive your parcel on a certain date, then you should contact him and tell him you have not receive the parcel.

Thanks.

Hilde
Newbie
Posts: 7
Post Re: WHERE IS MY ORDER : RS327981132CN
on: January 5, 2017, 07:28
New Topic

Thank you. I see the package is "leaving" since 20 December 2016. Whereto did it "leave" and why is it not at its next destination yet.

int077
Pro
Posts: 7760
Post Re: WHERE IS MY ORDER : RS327981132CN
on: January 5, 2017, 12:30
New Topic

1. Your parcel is possibly doing this:
Multi-hop routing:
Routing is a whole separate matter, but suffice it to say that “lowest cost” tends to win out over “fastest speed”. Mail shipments may transit many countries en route to their destination.

2. Then there is this:
Mail priority and volume:
If there is more mail than available space to send it, items of higher priority win out over lower ones. As a rule, express lettermail is the highest priority, followed by express packets and parcels, then ordinary lettermail, ordinary parcels, and finally SAL. So if you are sending a parcel via registered airmail, but there is a very high volume of EMS shipments that day, there may not be room for your item, and it’ll have to wait for the next flight.

During times of high mail volume, there is likely to be a backlog of shipments waiting to be sent. Your parcel, of course, starts at the back of the queue.

3. While parcel are On Route/In Transit they do not get scan. The next scan will be done by the South Africa Post.

Thanks.

Hilde
Newbie
Posts: 7
Post Re: WHERE IS MY ORDER : RS327981132CN
on: January 16, 2017, 09:48
New Topic

IS MY PARCEL LOST!!?? There has been no movement in nearly a month.

int077
Pro
Posts: 7760
Post Re: WHERE IS MY ORDER : RS327981132CN
on: January 16, 2017, 19:09
New Topic

1. No more tracking/scanning is available for your parcel.

2. Parcel to south Africa can take between 39 to 88 days to arrive. Here is the reference:
http://track-chinapost.com/China_Post_Arrival_Time_Stat.php

3. Now if you can not wait anymore, then just contact your seller and tell him you have not receive your parcel or in the worst case scenario, open a dispute.

Thanks.

Hilde
Newbie
Posts: 7
Post Re: WHERE IS MY ORDER : RS327981132CN
on: January 25, 2017, 07:20
New Topic

Hi,
What does it mean that no more tracking/scanning is available for my parcel?

danihaw
Newbie
Posts: 1
Post Re: WHERE IS MY ORDER : RS327981132CN
on: January 25, 2017, 09:00
New Topic

I think your parcel and my parcel are stuck together, also on route to RSA. There has also been no movement since 23/12/2016 . This is pathetic.

int077
Pro
Posts: 7760
Post Re: WHERE IS MY ORDER : RS327981132CN
on: January 25, 2017, 12:53
New Topic

Quote from Hilde on January 25, 2017, 07:20
Hi,
What does it mean that no more tracking/scanning is available for my parcel?

1. Until South Africa Post scan/track your parcel, there will be no more information available for your parcel.

2. When a parcel travel from one country to another there is no scanning, no tracking so no information about the parcel.

Thanks.

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