1. You are aware that e packet can take from 6 to 12 working days for delivery excluding the time spent at the Customs Office in both countries.

2. This is the tracking of both of your parcels:
Number: LX989436584CN
Package Status: In Transit
Destination Country: United Kingdom
Origin Country: China
2016-10-23 01:32 Guangzhou, left Guangzhou to the aviation hub, London Heathrow Airport (transfer)
2016-10-22 14:50 Guangzhou Customs clearance
2016-10-22 14:49 Guangzhou, to the customs
2016-10-21 19:27 Foshan City, from Foshan to Guangzhou
2016-10-21 15:44 Foshan, Dali, postal international express and logistics company, Foshan City Branch Sales Department has been received (the embrace cast member name: Li jiaming, Tel:)
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Number: LX988147144CN
Package Status: In Transit
Destination Country: United Kingdom
Origin Country: China
2016-10-23 13:39 In Shanghai, left the Shanghai aviation hub, London Heathrow Airport (transfer)
2016-10-22 09:07 In Shanghai, leaving Shanghai down a city (transit)
2016-10-21 13:07 Shanghai, Shanghai postal courier Logistics Centre (transfer)
2016-10-20 04:25 Hefei, sent to Shanghai, Hefei, left (turn)
2016-10-19 22:44 Hefei city, reach the Center for logistics and distribution center in Anhui Province (transfer)
2016-10-19 19:32 Ma, Ma ' Anshan has left, sent to logistics center of Anhui Province
2016-10-19 10:28 Ma, bowang – vote received (embrace cast member name: Li Zefeng (15385555071), Tel: 18196761961)
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3. If Royal Mail did not scan your parcel yet might be because their is to much work to be done at Heathrow Airport. You just have to continue to track your parcel on Royal Mail site for any movement.

Hope this help.