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Author Topic: Tracking Stuck on Departure from GUANGZHOU since 2 Months
usernil
Newbie
Posts: 11
Post Tracking Stuck on Departure from GUANGZHOU since 2 Months
on: July 3, 2015, 15:22
New Topic

Here is my tracking number :- RI439409106CN
Shipped on 2015-04-29 from China , Dongguan City & Destination is Mauritius

I have not , till now , received it & neither tracking has updated Since 2 Months !
What Do i need to do ? Wait or Claim a Refund ?
Here is the Whole Summary of tracking ->

2015-05-12 16:11
Guangzhou office of exchange has been imported mutual seal (domestic transit)
2015-05-11 16:00
Guangzhou office of exchange, has opened for imports
2015-05-07 14:17
Guangzhou terminal, leaving the cross-Air
2015-05-07 14:04
Guangzhou terminal, arrival
2015-05-06 15:56
Guangzhou office of exchange, has been exported straight seal
2015-05-04 10:44
Guangzhou terminal, leaving the cross-Air
2015-05-04 10:33
Guangzhou terminal, arrival
2015-05-02 11:39
Guangzhou International, have been exported straight seal
2015-05-01 13:42
Guangzhou International, have been exported to be opened
2015-04-29 22:28
Dongguan City, the electricity supplier Post Office parcel mail processing center, left, center next [Dongguan]
2015-04-29 19:07
Dongguan City, the electricity supplier Post Office parcel mail processing center, has been exported
2015-04-29 19:06
Dongguan City, the electricity supplier Post Office parcel mail processing center, has Acceptance
chinapostv-
olunteer
Administrator
Posts: 45877
Post Re: Tracking Stuck on Departure from GUANGZHOU since 2015-05-02
on: July 3, 2015, 15:25
New Topic

http://track-chinapost.com/track_chinapost.php shows it was returned to Guangzhou. you can not get this parcel.
usernil
Newbie
Posts: 11
Post Re: Tracking Stuck on Departure from GUANGZHOU since 2 Months
on: July 3, 2015, 16:00
New Topic

Has the item been returned to the seller ? & is there any reason it returned to Guangzhou ? ,......The item was an Android Tv Box

usernil
Newbie
Posts: 11
Post Re: Tracking Stuck on Departure from GUANGZHOU since 2 Months
on: July 3, 2015, 16:08
New Topic

But why , does the status says EN ROUTE ?
chinapostv-
olunteer
Administrator
Posts: 45877
Post Re: Tracking Stuck on Departure from GUANGZHOU since 2 Months
on: July 4, 2015, 01:31
New Topic

I can not tell you the parcel was returned. You should open dispute and claim refund. Your other question has no answer .
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