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I'm wondering what is the your policy if the seller is no long at his location and you are unable to deliver the package back to him. is there anyway to have the package resent to me in that case?
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2. If a parcel can not be deliver to sender address on the parcel then it will be kept by China Post. If seller want the parcel he need to call China Post Hot Line: 11185 and either arrange for a new delivery or pick up the parcel.
I suspect after a while with no news of the seller parcels are destroy.
3. Parcel will never go back to you in case of non delivery to the sender because it was refuse entry to Canada or the parcel was not deliverable.
If seller did not put the right address (postal code missing, street number missing etc) then Canada Post just put non deliverable parcel and return it to sender.
4 When seller receive the parcel he should be able to tell you what happen to it. There should be indication on the parcel.
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I will contacting Canada Customs tomorrow to find out why my package was rejected as I doubt the address is an issue as I have been living at the same address for a number of years now and have had other packages from china delivered here with out any issues.
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I doubt that Canada Customs Office will be able to tell you something on your parcel. May be the best person for that answer will be Canada Post because they are the one scanning the parcel. In their system they might be able to know what happen. If you are close to a Post Office, just ask to see the supervisor and explain to him your situation and could he look into the system if he knows the reason why it was sent back to China.
Hope this help.
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