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Author Topic: Tracking hasnt updated in over a week
schlawiner-
321
Newbie
Posts: 1
Post Tracking hasnt updated in over a week
on: January 22, 2021, 13:22
New Topic

hi there,
I've ordered something and it was shipped with China post (although I actually selected DHL Express?) and the shipping information hasn't updated in over a week. I'm starting to get mad and don't know what to do because I don't speak Mandarin and therefore can't contact any staff etc. . Expected delivery also was about a week ago.
Is there anything I can do?
thanks in advance.

edit: tracking number LZ598316646CN

chinapostv-
olunteer
Administrator
Posts: 46200
Post Re: Tracking hasnt updated in over a week
on: January 22, 2021, 18:13
New Topic

http://track-chinapost.com/result_china.php?order_no=LZ598316646CN shows the parcel was sent to airline in Zhengzhou. After sent to airline date ,the parcel is waiting for flight space to Germany and you can not see during such 2 to 4 weeks Waiting Period. This is normal, no need worry.

After parcel arrives German, you will see next update .

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