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Author Topic: Shipment stuck in Customs for a long time
HeavyMagic-
ian
Newbie
Posts: 4
Post Shipment stuck in Customs for a long time
on: February 5, 2019, 13:45
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I order a few items from a site called forestwilla in December and my package was sent out very early January, but the parcel has been stuck in "Yiwu Shipping Center" for customs scan almost 2 week. I had item from different Chinese seller set out mid January and pass through Chinese customs on 25th and arrive in the UK last FRIDAY. I am concerned the package I am waiting for has gotten lost within center as I imagine it would be small (I bought necklaces). Should I be concerned or do I just need to wait it out?
Tracking number is UN842216512CN
Any help is appreciated 😀
chinapostv-
olunteer
Administrator
Posts: 45877
Post Re: Shipment stuck in Customs for a long time
on: February 6, 2019, 00:56
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http://track-chinapost.com/result_china.php?order_no=UN842216512CN shows the parcel was shipped on Jan 24.

this kind of parcel starting with U is china post ordinary parcel. China Post will not scan and update its status after it left first post office. so you can not see new status and know where it is now.

This is a slow and cheap service for low value item. china post ordinary parcel might take 4 to 12 weeks to reach your country.

If your buyer protection is expiring, you should open dispute to paypal/aliexpress for lost parcel refund. Otherwise keep waiting.
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