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Author Topic: RY518377272CN
koumeles
Newbie
Posts: 7
Post RY518377272CN
on: October 22, 2020, 01:16
New Topic

Hallo,
Status=posted means so my parcel is on my local post allready?
Thank you

moderator
Administrator
Posts: 1234
Post Re: RY518377272CN
on: October 22, 2020, 01:48
New Topic

http://track-chinapost.com/result_china.php?order_no=RY518377272CN shows the parcel was returned from China Import customs on Aug 25. it must have something which is not allowed by airline or customs . You won't get this item in future.

You need open dispute to seller for refund.

koumeles
Newbie
Posts: 7
Post Re: RY518377272CN
on: October 22, 2020, 02:22
New Topic

Interesting is so my request answers twice results:
Image
I don't know why..?

moderator
Administrator
Posts: 1234
Post Re: RY518377272CN
on: October 22, 2020, 02:47
New Topic

your parcel was returned by customs. You need open dispute to seller for refund.

koumeles
Newbie
Posts: 7
Post Re: RY518377272CN
on: October 22, 2020, 03:23
New Topic

Oki, already opened. You always can help me so quickly and nicely!!! You are really professionals, I say big thanks and May the Force be with You!

koumeles
Newbie
Posts: 7
Post Re: RY518377272CN
on: November 19, 2020, 21:17
New Topic

hi,
i allready started dispute 21.aug but aliexpress canceled it because it's still on the way. Can you help me, or type what can I do right now?
thank you Koumeles

chinapostv-
olunteer
Administrator
Posts: 45338
Post Re: RY518377272CN
on: November 19, 2020, 22:10
New Topic

you need escalate the dispute to aliexpress and claim refund again. you can't get this item in future, it was returned .

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