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Author Topic: RS336694948CN & RN646552253CN
fmakra
Newbie
Posts: 6
Post RS336694948CN & RN646552253CN
on: January 9, 2017, 12:30
New Topic

The above parcels have been dispatched since 24/11/2016, but till date not received visited local Post and they confirmed the cargo to be stranded in Kenya, already put into dispatch bag since 14/12/16 but till date not dispatched, pls assist to check with Kenya post cargo destined to Dar es Salaam.

int077
Pro
Posts: 7760
Post Re: RS336694948CN & RN646552253CN
on: January 9, 2017, 13:12
New Topic

1. This is the tracking of your parcels:
Number: RS336694948CN
Package Status: In Transit

Destination Country: Tanzania
2016-12-14 15:31 China, BEIJING, Insert item into bag (Otb)
2016-11-28 18:31 China, 52311206, Receive item from customer (Otb)

Origin Country: China
2016-12-14 22:24 Beijing airport and left
2016-12-14 22:24 Beijing airport terminal, left hand navigation
2016-12-14 21:50 Beijing airport terminal, arrival
2016-12-14 15:31 Exchange Bureau in Beijing, has been exported
2016-12-13 21:59 Exchange Bureau in Beijing, have been exported to open
2016-12-09 16:38 Exchange Bureau in Guangzhou, have been exported to each other (internal transit)
2016-12-09 13:57 Exchange Bureau in Guangzhou, have been exported to open
2016-11-28 18:47 Dongguan city post office parcel mail processing center, left, next stop "Center of Dongguan"
2016-11-28 18:45 Post Office parcel mail processing center in Dongguan, has
2016-11-28 18:31 Post Office parcel mail processing center in Dongguan, has received send
======================================
Number: RN646552253CN
Package Status: In Transit

Destination Country: Tanzania
2016-12-04 16:23 China, BEIJING, Insert item into bag (Otb)
2016-11-30 08:50 China, 43005800, Receive item from customer (Otb)

Origin Country: China
2016-12-05 20:17 Beijing, shipment
2016-12-04 22:14 Beijing airport terminal, left hand navigation
2016-12-04 22:13 Beijing airport terminal, arrival
2016-12-04 16:23 Exchange Bureau in Beijing, has been exported
2016-12-03 15:54 Exchange Bureau in Beijing, have been exported to open
2016-11-30 11:01 Exchange Bureau of Wuhan, have been exported to each other (internal transit)
2016-11-30 09:46 Exchange Bureau of Wuhan, has been exported to open
2016-11-30 09:29 Bulk acceptance Center in Wuhan, leave, the next station "international operations"
2016-11-30 09:27 Wuhan Center for bulk sending,
2016-11-30 08:50 Wuhan Center for bulk sending, receiving and sending
======================================
Powered by http://www.track-chinapost.com

2. Your parcel should have arrive in your country Tanzania a long time ago.

3. May I suggest you contact seller and tell him you have not receive your parcels. He might be able to call China Post Hot Line: 11185 to find out more information about your parcel.

Thanks.

fmakra
Newbie
Posts: 6
Post Re: RS336694948CN & RN646552253CN
on: January 10, 2017, 04:09
New Topic

Actually i visited the local post office here in Dar es Salaam and they tracked it and came to know that the parcels are in Kenya post office in Transit to Tanzania but till date they havent dispatched it so i need help from China post to push them to dispatch the parcels to Tanzania.

int077
Pro
Posts: 7760
Post Re: RS336694948CN & RN646552253CN
on: January 10, 2017, 04:36
New Topic

Quote from fmakra on January 10, 2017, 04:09
Actually i visited the local post office here in Dar es Salaam and they tracked it and came to know that the parcels are in Kenya post office in Transit to Tanzania but till date they havent dispatched it so i need help from China post to push them to dispatch the parcels to Tanzania.

1. If you need help from China Post then contact your seller, he might be able to help you by contacting China Post so they can contact Kenya Post for your parcel.

Thanks.

fmakra
Newbie
Posts: 6
Post Re: RS336694948CN & RN646552253CN
on: January 19, 2017, 06:18
New Topic

I have still not received my parcels till date, as per Local post office in Dar es Salaam the cargo has still not been dispatched from China, therefore kindly pls assist to check from your side.

int077
Pro
Posts: 7760
Post Re: RS336694948CN & RN646552253CN
on: January 19, 2017, 10:46
New Topic

1. May I suggest you contact seller and tell him you have not receive your parcels. It might be time to think about opening a dispute for non reception of tour parcels.

Thanks.

fmakra
Newbie
Posts: 6
Post Re: RS336694948CN & RN646552253CN
on: January 19, 2017, 10:52
New Topic

i did contact him as well and he told me that due to seasonal holidays the parcel has still not dispatched and asked me to wait little more.

int077
Pro
Posts: 7760
Post Re: RS336694948CN & RN646552253CN
on: January 19, 2017, 11:56
New Topic

1. If you want to wait, then just make sure you have buyer's protection active for the parcel.

2. If you feel you waited enough for the parcel then just open a dispute. If you do open a dispute please don't close it because you will not be able to open a second one for this parcel.

Thanks.

fmakra
Newbie
Posts: 6
Post Re: RS336694948CN & RN646552253CN
on: January 19, 2017, 12:10
New Topic

Sorry to ask but how do i open a dispute.

Thanks.

int077
Pro
Posts: 7760
Post Re: RS336694948CN & RN646552253CN
on: January 19, 2017, 12:23
New Topic

1. From which site did you buy your article?

2. If it's Ali Express it's into you account article number your order.

3. If it's amazon, on the site your will have instructions to do that.

4. If it's from any other site, you need to read the FAQ (frequently ask questions) of that site to find out.

5. If none of the above then go through your credit card company if you paid your articles with that.

Thanks.

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