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Author Topic: RC626686605CN
kdjanicha
Newbie
Posts: 22
Post RC626686605CN
on: May 9, 2014, 14:53
New Topic

Today. I noticed that my order was returned to China. You are the the worst postal office. I need an answer urgent, why my order was returned, and why you don`t tell me anything???
I was talking with you since April 25th, you tell me that my order take 6 weeks in arrive to Argentina.

chinapostv-
olunteer
Administrator
Posts: 45847
Post Re: RC626686605CN
on: May 9, 2014, 16:30
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who told you the parcel was returned?

kdjanicha
Newbie
Posts: 22
Post Re: RC626686605CN
on: May 9, 2014, 17:33
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Aliexpress.com customer

chinapostv-
olunteer
Administrator
Posts: 45847
Post Re: RC626686605CN
on: May 9, 2014, 19:16
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you can ask aliepxress refund you money if they told you the parcel was returned.

kdjanicha
Newbie
Posts: 22
Post Re: RC626686605CN
on: May 10, 2014, 17:47
New Topic

I know this, but they don´t return my money, because the purchase is finished before I can open a dispute. Because you always said that my order was intransit to Argentina.
So, you are the Official Postal Office, and you have to tell the seller Lixia Chen, that my order was returned, so they can refund my money. I don't understand why Aliexpres know this situation and you don´t.......Ali Express is not the Postal Office, you are....

kdjanicha
Newbie
Posts: 22
Post Re: RC626686605CN
on: May 21, 2014, 14:27
New Topic

Please, I need an urgent answerd. Aliexpres told me that my order was lost during transportation caused by the shipping company.
How you solved this???

chinapostv-
olunteer
Administrator
Posts: 45847
Post Re: RC626686605CN
on: May 21, 2014, 17:02
New Topic

Quote from kdjanicha on May 21, 2014, 14:27
Please, I need an urgent answerd. Aliexpres told me that my order was lost during transportation caused by the shipping company.
How you solved this???

as you did not take action against seller before dispute deadline, you can not get your money back by regular solution. now the only way you can do is talk to seller and tell him if he does not give you refund or replacement, you will leave a negative feedback on him. normally aliexpress seller will give you some solution as negative feedback might downgrade his shop.

kdjanicha
Newbie
Posts: 22
Post Re: RC626686605CN
on: May 29, 2014, 17:03
New Topic

I know that.
But if you dont tell to my seller that my package is lost, they never reound my money.
What the next text means?
Dear Sirs.
About My order RC626686605CN, this are the news on your site: What its means???? I need to know if my package is lost or not.

item No Year Status Location Destination Country Date
RC626686605CN 2014 Received by China Post 35110007 AR 20140327 1143
RC626686605CN 2014 Export Security Scan Fuzhou AR 20140329 1403
RC626686605CN 2014 Export Customs Scan Fuzhou AR 20140331 1349
RC626686605CN 2014 Sent to airline Shanghai AR 20140421 0415
RC626686605CN 2014 Import Customs Scan Fuzhou AR 20140526 2025
RC626686605CN 2014 Import Customs Scan Fuzhou AR 20140527 1442
RC626686605CN 2014 Import Security Scan Fuzhou AR 20140527 1451

chinapostv-
olunteer
Administrator
Posts: 45847
Post Re: RC626686605CN
on: May 29, 2014, 17:16
New Topic

RC626686605CN was returned to shipper in Fuzhou. you will not receive the parcel.

kdjanicha
Newbie
Posts: 22
Post Re: RC626686605CN
on: May 29, 2014, 18:36
New Topic

Can you resend me the order???
Why was returned???

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