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Author Topic: Please Help?
ktaylor
Newbie
Posts: 6
Post Please Help?
on: December 30, 2013, 13:14
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Wondering if you can tell me where my package is? I just moved to my new address so I need an updated tracking number or some information on when it possibly can arrive.

Tracking Number: RB225881235CN
chinapostv-
olunteer
Administrator
Posts: 45877
Post Re: Please Help?
on: December 30, 2013, 19:43
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RB225881235CN was sent to airline on nov 22. it should have arrived Russia many days ago. If you have not got it, then you need file a non-receipt dispute to paypal or aliexpress to get your money back.
ktaylor
Newbie
Posts: 6
Post Re: Please Help?
on: December 31, 2013, 13:54
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But I live in Canada.. is it coming to Canada? Or is it staying in Russia?
chinapostv-
olunteer
Administrator
Posts: 45877
Post Re: Please Help?
on: January 1, 2014, 17:52
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it will not go to Canada. If none in the destination, it will either be returned to China or throw into trash at the option of Russian Post.
matheusmts
Newbie
Posts: 7
Post Re: Please Help?
on: January 2, 2014, 13:07
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My order is already "sent to airline" that means gone out of china? when will be arriving to Brazil? HELP PLEASE!
chinapostv-
olunteer
Administrator
Posts: 45877
Post Re: Please Help?
on: January 2, 2014, 20:11
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normally you will get the parcel within 2 to 4 weeks of the "sent to airline" date.
ktaylor
Newbie
Posts: 6
Post Re: Please Help?
on: January 4, 2014, 00:56
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Really? Why was it sent to Russia?? That isn't even close to my address..
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