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Author Topic: Please help me.
murat006
Newbie
Posts: 2
Post Please help me.
on: May 7, 2019, 06:55
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The cargo has not entered the country for 45 days. Local mail says it's not in the country.
45 days is a very long time. I'm running out of protection.

Tracking number: RX488721814CN
chinapostv-
olunteer
Administrator
Posts: 45877
Post Re: Please help me.
on: May 7, 2019, 08:08
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RX488721814CN was sent to airline on Mar 25. It should be seriously delayed.

Normally after sent to airline ,parcel will arrive Turkey in 2 to 6 weeks. I suggest you wait one more week, if you can not get it by May 12, open dispute for lost parcel refund.
murat006
Newbie
Posts: 2
Post Re: Please help me.
on: May 7, 2019, 11:39
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An important cargo for me. I waited too long. Too sad to wait more. Where else can I get information?
chinapostv-
olunteer
Administrator
Posts: 45877
Post Re: Please help me.
on: May 7, 2019, 21:37
New Topic

RX488721814CN is china post register airmail. It is slow on delivery and status update. You should NOT use such service to ship important cargo.Next time please use EMS to ship important item.

Right now you can not do anything except waiting for RX488721814CN
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