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Author Topic: parcel stuck!!!!!
screen0
Newbie
Posts: 7
Post parcel stuck!!!!!
on: November 16, 2016, 16:17
New Topic

Hello,
I hope maybe You will be able to help me.
On the day 15.10 the company from CHINA sent me a package to POLAND. Now there is a 16.11 and the status is still the same from 19.10. I don't know what to do. Are You able to tell me what is going on?
Here is my tracking number: RS290420004CN
Here is the last update:
2016-10-19 14:26:27.0 leaving Guangzhou Airport going to next airport/seaport

The package is still in the China? Or is it somewhere in the world? I lost my package already? Or should i wait more? It is more than 30 days now. I am not sure what to do, help!

Thanks in advance,
Michał
int077
Pro
Posts: 7760
Post Re: parcel stuck!!!!!
on: November 16, 2016, 16:48
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1. This is the tracking of your parcel:

Number: RS290420004CN
Package Status: In Transit

Destination Country: Poland
2016-10-18 17:25 GUANGZHOU, Package sent
2016-10-17 20:39 International Postal System, Item posting

Origin Country: China
2016-10-19 14:26 Guangzhou Terminal, leave the
2016-10-19 14:26 Guangzhou Terminal, left hand navigation
2016-10-19 14:22 Guangzhou Terminal, arrival
2016-10-18 15:15 Exchange Bureau in Guangzhou, have been exported directly
2016-10-18 10:58 Exchange Bureau in Guangzhou, have been exported to open
2016-10-17 22:26 Bulk acceptance packet processing center in Guangzhou, left, the next station "Terminal of Guangzhou"
2016-10-17 19:09 Bulk acceptance packet processing center in Guangzhou, has
2016-10-17 18:39 Guangzhou international mail operation Center has been receiving and sending
======================================
Powered by http://www.track-chinapost.com

2. Everything seems to be fine with your parcel, give your parcel a chance up to the 25 Nov to arrive in Poland. If by that time you still can not track your parcel in Poland and have not receive it, then open a dispute for not receiving your parcel.

3. You could in the meantime contact seller and tell him you have not receive your parcel. He could call China Post to find out if they is more information about your parcel.

Hope this help.
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