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Author Topic: Parcel ist not delivered from regional sorting system
w.laqua
Newbie
Posts: 3
Post Parcel ist not delivered from regional sorting system
on: February 25, 2021, 20:33
New Topic

Hello,
I have a problem with a return parcel i sent a couple of weeks ago.
It has been sitting in the regional sorting system for some time. Is there a way to find out what the issue is.

The tracking number is LP004752867DE

Thank you very much.

chinapostv-
olunteer
Administrator
Posts: 46470
Post Re: Parcel ist not delivered from regional sorting system
on: February 25, 2021, 20:51
New Topic

http://track-chinapost.com/startairmail.php shows LP004752867DE arrived destination post office (科技园营业部) on Feb 4. But it has never been delivered.

Some sellers intensionally gives wrong return address to buyer in order to avoid refund. You should be cautious of such scam.

You can ask seller to call 11185 and pickup the parcel from destination post office. If seller does not reply you or give you some more excuse to do so, you need to escalate the dispute to paypal/aliexpress, tell them that the return has reached destination but seller doesn't pickup the parcel. normally you will get refund.

w.laqua
Newbie
Posts: 3
Post Re: Parcel ist not delivered from regional sorting system
on: February 25, 2021, 21:01
New Topic

Thank you very much

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