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Author Topic: Package stuck??
dezaster
Newbie
Posts: 1
Post Package stuck??
on: April 17, 2019, 01:38
New Topic

HI,

I ordered a package on the 10th and it has been stuck for about a week now in "airline shipment" I reside in the USA and need the package by April 25th do you think it will get there by then?

My tracking number is RV877787740CN. Here is the status so far:

Airline Shipment
2019-04-10 23:24
Arrive at "Guangzhou Interchange Bureau" (via transfer)
2019-04-10 20:17
Leaving "Dongguan International", the next stop "Guangzhou International"
2019-04-10 17:16
"Dongguan International" has been exported directly seal
2019-04-10 12:55
Arrive at "Dongguan International"
2019-04-10 11:32
Leave the "Postal Dongguan e-commerce Parcel Bureau Mail", the next stop "Dongguan International"
2019-04-10 11:23
"Postal Dongguan e-commerce Parcel Bureau Mail" received, Range investment agent: dg3
chinapostv-
olunteer
Administrator
Posts: 45877
Post Re: Package stuck??
on: April 17, 2019, 06:48
New Topic

http://track-chinapost.com/result_china.php?order_no=RV877787740CN shows the number was sent to airline on April 10.

China Post will lost control of the parcel after sent to airline. so there will be no update anymore after sent to airline date.

Sent to airline does not mean you will get the parcel very soon. It will keep waiting 5 to 10 days in airline warehouse waiting flight space and another 1 to 4 weeks import customs processing in destination country(speed depending on country). The status will stuck at "sent to airline" during this 2 to 8 weeks period.

Once it passes import customs clearance, USPS.com will scan and update its new location for China Post database and you will see new status.

If your buyer protection is expiring, open dispute for refund. Otherwise keep waiting.
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