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Author Topic: Package delivered to wrong house
amber_
Newbie
Posts: 1
Post Package delivered to wrong house
on: January 23, 2021, 17:48
New Topic

It states my package was delivered. Yet while looking up the tracking information, it states that my package was delivered to Guelph. Not Brantford like my address states.

chinapostv-
olunteer
Administrator
Posts: 46226
Post Re: Package delivered to wrong house
on: January 23, 2021, 21:52
New Topic

Canada Post make delivery based on the address which is printed in the parcel by the seller(shipper).

If Canada Post website shows your parcel is delivered to wrong city, it means:
1)Your seller printed wrong address
or
2)Your seller used other people's tracking number to cheat your money.

In both cases, you need to open dispute to seller for refund.

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