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Author Topic: No update about going through customs scan 12 days?
mrf217
Newbie
Posts: 1
Post No update about going through customs scan 12 days?
on: April 12, 2019, 19:39
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My package has been going through customs scan for 13 days? It has not been updated since March 31st The tracking number is US365264631CN
chinapostv-
olunteer
Administrator
Posts: 45877
Post Re: No update about going through customs scan 12 days?
on: April 13, 2019, 00:20
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http://track-chinapost.com/result_china.php?order_no=US365264631CN shows the parcel was shipped on April 2.

this kind of parcel starting with U is china post ordinary parcel. China Post will not scan and update its status after it left first post office. so you can not see new status and know where it is now.

This is a slow and cheap service for low value item. china post ordinary parcel might take 4 to 12 weeks to reach your country.

If your buyer protection is expiring, you should open dispute to paypal/aliexpress for lost parcel refund. Otherwise keep waiting.
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