China Post Forum

Welcome Guest 

Show/Hide Header

Welcome Guest, posting in this forum requires registration.





Pages: [1]
Author Topic: My parcel stuck at Guangzhou Interchange Bureau
Roy-
Mustafa
Newbie
Posts: 7
Post My parcel stuck at Guangzhou Interchange Bureau
on: May 7, 2019, 10:35
New Topic

:( Hi. Why my parcel stuck at Guangzhou Interchange Bureau? RR006896427AZ
it is already 4 days that stuck there, Hong Kong is very near why not sent there?

chinapostv-
olunteer
Administrator
Posts: 45877
Post Re: My parcel stuck at Guangzhou Interchange Bureau
on: May 7, 2019, 20:37
New Topic

RR006896427AZ is going to mainland China, not Hong Kong. Are you sure you put the address to Hong Kong ?

Roy-
Mustafa
Newbie
Posts: 7
Post Re: My parcel stuck at Guangzhou Interchange Bureau
on: May 7, 2019, 22:29
New Topic

Yes, of course. In our post office tracking detail also has put Hong Kong. How to resolve this?

Roy-
Mustafa
Newbie
Posts: 7
Post Re: My parcel stuck at Guangzhou Interchange Bureau
on: May 7, 2019, 22:30
New Topic

Check here...look at destination country - http://www.azerpost.az/en/tracking/RR006896427AZ

chinapostv-
olunteer
Administrator
Posts: 45877
Post Re: My parcel stuck at Guangzhou Interchange Bureau
on: May 7, 2019, 22:58
New Topic

if your address in parcel is to Hong Kong. China Post will consider it as international transit parcel and make second sorting in Guangzhou international customs warehouse. The processing time often is slow because international transit parcel has low priority.

After Guangzhou office completes 2nd sorting, then they will transit the parcel to Hong Kong post. I believe you will wait another 1 or 2 weeks to get the parcel in Hong Kong.

Once it arrives Hong Kong, you can track it in Hong Kong Post website.

Roy-
Mustafa
Newbie
Posts: 7
Post Re: My parcel stuck at Guangzhou Interchange Bureau
on: May 7, 2019, 23:05
New Topic

ok, thank you very much. thats very sad. another 1-2 weeks? wow... it very long time.

Roy-
Mustafa
Newbie
Posts: 7
Post Re: My parcel stuck at Guangzhou Interchange Bureau
on: May 8, 2019, 23:58
New Topic

Could you please check now?

chinapostv-
olunteer
Administrator
Posts: 45877
Post Re: My parcel stuck at Guangzhou Interchange Bureau
on: May 9, 2019, 00:39
New Topic

no new information available. You need wait one or two more weeks as I mentioned 2 days ago.

Pages: [1]