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Author Topic: Lost parcel
buki786
Newbie
Posts: 7
Post Lost parcel
on: August 16, 2015, 23:53
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Hi iv been waiting for over 1 month for large parcel weighing approx 10 kg and still hasnt arrived what should i do the status has bot changed here is my number CP315864434CN
chinapostv-
olunteer
Administrator
Posts: 45877
Post Re: Lost parcel
on: August 17, 2015, 03:00
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CP315864434CN is surface parcel and very slow. Normally its status will freeze after it left china. You need wait about 2 to 6 months to get the goods.

buki786
Newbie
Posts: 7
Post Re: Lost parcel
on: August 24, 2015, 03:12
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6 months thats very long time lol is there no way i can make it quicker???
mikep47
Pro
Posts: 323
Post Re: Lost parcel
on: August 25, 2015, 06:57
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The only way is to pay more money when you buy and choose a courier for shipping instead of post. Once it's in transit, you can't do anything but wait.
buki786
Newbie
Posts: 7
Post Re: Lost parcel
on: August 25, 2015, 17:09
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Oh thank you on average how long is it as i ordered it july 7?
chinapostv-
olunteer
Administrator
Posts: 45877
Post Re: Lost parcel
on: August 27, 2015, 02:35
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http://track-chinapost.com/China_Post_Arrival_Time_Stat.php
buki786
Newbie
Posts: 7
Post Re: Lost parcel
on: August 29, 2015, 00:31
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mine has been over 40 days what is wrong is I contaced seller they said I should wait 2 weeks more is my parcel a sea parcel why is it a sea parcel???
chinapostv-
olunteer
Administrator
Posts: 45877
Post Re: Lost parcel
on: August 29, 2015, 02:00
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Quote from buki786 on August 29, 2015, 00:31
mine has been over 40 days what is wrong is I contaced seller they said I should wait 2 weeks more is my parcel a sea parcel why is it a sea parcel???

your seller want save money. sea parcel(surface parcel) is much cheaper than airmail, especially for heavy item.
buki786
Newbie
Posts: 7
Post Re: Lost parcel
on: August 30, 2015, 16:47
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How long shoudl i wait till i open dispute?
chinapostv-
olunteer
Administrator
Posts: 45877
Post Re: Lost parcel
on: September 1, 2015, 01:34
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Quote from buki786 on August 30, 2015, 16:47
How long shoudl i wait till i open dispute?

35 days after payment.
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