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Author Topic: item not recieved from china to India
dmalik2007
Newbie
Posts: 18
Post item not recieved from china to India
on: December 23, 2014, 06:41
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Tracking no is RI188226401CN which is not updating after 3th dec...please update me as soon as possible as ordered jacket on 19th November but product still not recived, so please check and do the needful on urgent and update me as where is my parcel..it is in china or in india

Tracking no is RI188226401CN which is not updating after 3th dec...please update me as soon as possible
Guest
Pro
Posts: 517
Post Re: item not recieved from china to India
on: December 23, 2014, 07:13
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the parcel is in India customs waiting for processing. If India government does not complete customs clearance, you can not see new status. this will take about 3 to 6 weeks, you need some patient.
dmalik2007
Newbie
Posts: 18
Post Re: item not recieved from china to India
on: December 23, 2014, 09:11
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But when i booked this product on 19th Nove from tinydeal.com and they told me that i will recive product in 15 to 30 days which is already passed and its only a cotton jacket so why it stuck in custom clearnce

Tracking no is RI188226401CN which is not updating after 3th dec...please update me as soon as possible
chinapostv-
olunteer
Administrator
Posts: 45877
Post Re: item not recieved from china to India
on: December 23, 2014, 17:22
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if your seller made such promise to you, you can open dispute and claim compensation from him. China Post never guarantee delivery time within 30 days.
dmalik2007
Newbie
Posts: 18
Post Re: item not recieved from china to India
on: December 24, 2014, 05:56
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So according to you how much maximum time i have to wait for delivery..

Tracking no is RI188226401CN which is not updating after 3th dec...please update me as soon as possible
Guest
Pro
Posts: 517
Post Re: item not recieved from china to India
on: December 24, 2014, 06:21
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in this rush season, parcel might take about 4 to 8 weeks to arrive.
dmalik2007
Newbie
Posts: 18
Post Re: item not recieved from china to India
on: December 24, 2014, 06:49
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Ok thanks for the information as already wait for more then 04 weeks so will mail for next 03 to 04 weeks so might be recieve my parcel..

Tracking no is RI188226401CN which is not updating after 3th dec...please update me as soon as possible
Guest
Pro
Posts: 517
Post Re: item not recieved from china to India
on: December 24, 2014, 07:33
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Quote from dmalik2007 on December 24, 2014, 06:49
Ok thanks for the information as already wait for more then 04 weeks so will mail for next 03 to 04 weeks so might be recieve my parcel..

yes.
mdrafat.si-
ddiqui
Newbie
Posts: 8
Post Re: item not recieved from china to India
on: December 24, 2014, 11:14
New Topic

Hi,

This is the latest tracking updated

2014-12-03 08:01
CHINA, BEIJING, Send item abroad (EDI-received), Air, KOLKATA AIRPORT SORTING OFFICE

This means the product is still lying with Chinapost. PFB my complain.Would advise you to seek refund/ask seller to reship
Guys,

Chinapost is lying to all of us. My item RI219739315CN is lying with Chinapost since Nov 26, 2014. Look at the tracking information
2014-11-26 08:02
CHINA, BEIJING, Send item abroad (EDI-received), Air, KOLKATA AIRPORT SORTING OFFICE
2014-11-25 14:56
CHINA, BEIJING, Insert item into bag (Otb), Air, KOLKATA AIRPORT SORTING OFFICE
2014-11-20 21:02
CHINA, 510010, Receive item from customer (Otb), Air, KOLKATA AIRPORT SORTING OFFICE

I went to Kolkata Airport and a guy from Indiapost has confirmed that this item has never been delivered at Kolkata Airport to the customs. This is the reason there is not update on tracking information for a month now.

I would advise either of the following as remedy
1. Seek full refund from seller
2. Ask him to reship through others like FedEx etc coz. Chinapost has the reputation of lying and not delivering the product.
dmalik2007
Newbie
Posts: 18
Post Re: item not recieved from china to India
on: December 27, 2014, 07:04
New Topic

[color=#]RI188226401CN............Still not showing any update after 3rd December..I dont know why it is taking so much time for a parcel of single cotton jacket[/color]

Tracking no is RI188226401CN which is not updating after 3th dec...please update me as soon as possible
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