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Author Topic: Item Destination Wrong Country
Ziyaad
Newbie
Posts: 3
Post Item Destination Wrong Country
on: May 8, 2015, 12:44
New Topic

Hi Im living in South Africa and bought several things on Ebay and paid through Paypal,always got my stuff and always shipped to my address.
Recently I have bought an item with tracking number RI432900474CN,the destination shows Israel whereas Im living In South Africa.Does this item go VIA Israel to South Africa or did the seller gave me wrong Tracking Info.
chinapostv-
olunteer
Administrator
Posts: 45877
Post Re: Item Destination Wrong Country
on: May 8, 2015, 16:14
New Topic

you should open dispute and ask seller refund you money.
Ziyaad
Newbie
Posts: 3
Post Re: Item Destination Wrong Country
on: May 8, 2015, 21:16
New Topic

So Does that mean the tracking number is wrong.
chinapostv-
olunteer
Administrator
Posts: 45877
Post Re: Item Destination Wrong Country
on: May 8, 2015, 21:57
New Topic

Quote from Ziyaad on May 8, 2015, 21:16
So Does that mean the tracking number is wrong.

it might be any of following reasons:
1)seller gave you wrong or fake number.
2)seller shipped to wrong address
3)china post put the parcel into wrong destination container.

You can not figure out which is the real reason. So you should open dispute to ebay/aliexpress/paypal. Once you open dispute, it is seller's burden to prove that you have received the parcel in a specific time frame, otherwise seller should refund you money.
Ziyaad
Newbie
Posts: 3
Post Re: Item Destination Wrong Country
on: May 13, 2015, 10:59
New Topic

Hi I have liased with my seller and he adimant that he send to my right Address,now he claims that my parcel is going VIA Israel to South Africa,is that true.
chinapostv-
olunteer
Administrator
Posts: 45877
Post Re: Item Destination Wrong Country
on: May 13, 2015, 23:12
New Topic

Quote from Ziyaad on May 13, 2015, 10:59
Hi I have liased with my seller and he adimant that he send to my right Address,now he claims that my parcel is going VIA Israel to South Africa,is that true.

I think you are wasting time to talk with your seller. Open dispute is the easiest way to solve your problem.
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