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Author Topic: Information on my package FIRST TIME
Sturdevant-
B
Newbie
Posts: 11
Post Re: Information on my package FIRST TIME
on: June 20, 2016, 17:25
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Theres no way it can still take 2.5 more weeks. That is the dumbest thing I have ever heard. 14 days or more to get to my country? Are you kidding me? Its already been 10 days. China has got to be the worst shipping Country in the world. If I send an item from where I live, it would be IN CHINA within 5 days. Clearly the Chinese need to update their technology or their worker base.
int077
Pro
Posts: 7760
Post Re: Information on my package FIRST TIME
on: June 20, 2016, 17:31
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1. Maybe you should complain here:
http://www.smoktech.com/support

Contact Us

+ 86 755 26977815

[email protected] [email protected] (For inquiries)

HQ: 3rd Floor of Jiejing Yangguang Park's Affiliated Building, No.15 Kejibei 2nd Road, Nanshan District, Shenzhen, China

Hope this help.
Sturdevant-
B
Newbie
Posts: 11
Post Re: Information on my package FIRST TIME
on: June 20, 2016, 17:36
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Even that site you showed says the minimal arrival time is 8 days. Yeah right.
Sturdevant-
B
Newbie
Posts: 11
Post Re: Information on my package FIRST TIME
on: June 20, 2016, 17:39
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If it says AVERAGE ARRIVAL TIME 16 DAYS, is that 16 DAYS from SHIP or 16 DAYS from EXPORT?
I believe it means 16 days TOTAL.
So I should expect it within a week right?
int077
Pro
Posts: 7760
Post Re: Information on my package FIRST TIME
on: June 20, 2016, 17:51
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1. Plus after it arrive in US it has to go through USA Customs Office and then back to USPS.

2. Just to let you know, you are not the only one waiting for parcel from China. Canadian have to wait around 5 to 6 weeks before the parcel gets to them. The biggest thing for parcel is to get on board a flight to any country, then when it arrive in your country it has to go through the Customs Office. Only then after that, it can be given to the local Post Office for delivery.

3. If we buy from China, it's because it's cheaper than at Home. But we have to wait longer to get our parcel from China. Unless you upgrade the shipping method to be faster, which you did but never got in the first place.

Hope this help.
int077
Pro
Posts: 7760
Post Re: Information on my package FIRST TIME
on: June 20, 2016, 17:55
New Topic

1. For your question about arrival time, it is calculated from the start when the parcel is mail at China Post (first tracking). No don't expect your parcel in one week time.

2. But don't for get this:
China Post Airmail Parcel Estimate Arrival Time

3. It could also be the longest which is 62 days.

Hope this help.
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