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Author Topic: Incomplete address from US to China
themyst99
Newbie
Posts: 2
Post Incomplete address from US to China
on: September 9, 2019, 21:31
New Topic

Hello, tracking is CH076556972US

The destination address should be

No. 5 Of Lane 6 SHALUOWAN VILLAGE
Nanshan District, Guangzhou, China

However, I entered
No. 5 Of Lane 6
Nanshan District, Guangzhou, China

Is there any way to add "SHALUOWAN VILLAGE" to the address once it passes customs? Or, could the receiver contact China Post to pickup? The receiver's phone number is on the customs form.

Is it possible for the recipient to go to the post office and pick it up?

I am afraid that this package may be returned to seller for Invalid address, is there any way to fix this problem?
chinapostv-
olunteer
Administrator
Posts: 45846
Post Re: Incomplete address from US to China
on: September 10, 2019, 02:00
New Topic

Unfortunately you can not change address after parcel is shipped. The parcel will be returned to USA.
themyst99
Newbie
Posts: 2
Post Re: Incomplete address from US to China
on: September 10, 2019, 02:42
New Topic

Quote from chinapostvolunteer on September 10, 2019, 02:00
Unfortunately you can not change address after parcel is shipped. The parcel will be returned to USA.

The shipping label has the recipients number and name. Can’t they go pick up the parcel from the post office with identification? I believe China post office will hold the package for a while before they send it back to the USA.

chinapostv-
olunteer
Administrator
Posts: 45846
Post Re: Incomplete address from US to China
on: September 10, 2019, 02:45
New Topic

CH076556972US just arrived China Post office in Guangzhou. You need ask receiver call china post hotline 11185 and see if he can pickup the parcel from China Post Guangzhou office.
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