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Author Topic: I need help with a tracking number
monstrmprz
Newbie
Posts: 1
Post I need help with a tracking number
on: May 28, 2017, 07:08
New Topic

Hello, i got a tracking number from my seller, who send my package on 25. May. So this is a fake tracking number or the tracking number not received yet electronic information? I only see this information: STOPCRAWLER. TN: RN671891695CN

Thanks!
chinapostv-
olunteer
Administrator
Posts: 45847
Post Re: I need help with a tracking number
on: May 28, 2017, 13:13
New Topic

http://track-chinapost.com/startairmail.php shows the number is invalid, your seller did not ship the goods yet. Push seller to ship the goods immediately. Tell him if you can not track the parcel by J Wednesday, you will open dispute against fraud.
nimshm@gma-
il.com
Newbie
Posts: 2
Post Re: I need help with a tracking number
on: May 29, 2017, 06:59
New Topic

Hello team,

is it possible to re-rout the package or parcel when it is in the very country?
ychiung
Pro
Posts: 341
Post Re: I need help with a tracking number
on: May 29, 2017, 12:52
New Topic

Depends on the destination country. I have seen this service being offered for a fee on UK Royal Mail and New Zealand Post.
nimshm@gma-
il.com
Newbie
Posts: 2
Post Re: I need help with a tracking number
on: May 30, 2017, 03:59
New Topic

Is it Possible for you to re-route back to the destination Tracking no: RU718419477CN. Its in Kolkata, India now and its to be delivered to Bangalore. As the delivery failed. What will be the shipping charge and how do I make the payment.

chinapostv-
olunteer
Administrator
Posts: 45847
Post Re: I need help with a tracking number
on: May 30, 2017, 04:43
New Topic

RU718419477CN is still in India post office in DHARMARAM COLLEGE. Not sure if India Post can help you to redirect the parcel, but you should contact India Post immediately before it is returned to China.
arenceegee
Newbie
Posts: 3
Post Re: I need help with a tracking number
on: May 30, 2017, 20:09
New Topic

Tracking # 04977082725

2017-05-13 22:10:25.0 leaving Wenzhou city 两包集中shipping center ，next station Wenzhou international
Has this package left China? I can't seem to get a good response from the shipper/seller.
chinapostv-
olunteer
Administrator
Posts: 45847
Post Re: I need help with a tracking number
on: May 31, 2017, 00:48
New Topic

04977082725 is china post ordinary parcel. This is a cheap service for low value item. CHina post does not update its status after it left original post office. So you can not know where it is now.

Normally such parcel will travel about 4 to 8 weeks to reach destination. If you can not get it after 8 weeks, you should open dispute to seller for lost parcel refund.
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