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Author Topic: help with tracking and number
Jhoana
Newbie
Posts: 1
Post help with tracking and number
on: December 8, 2018, 23:40
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A month ago I placed an order from a seller of aliexpress and in the order tracking only appears received by the carrier and there is no progress, the tracking number I was given is UN386323834CN .
What happens to my order? Is the tracking number false?
chinapostv-
olunteer
Administrator
Posts: 45877
Post Re: help with tracking and number
on: December 9, 2018, 08:01
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http://track-chinapost.com/result_china.php?order_no=UN386323834CN shows the parcel was shipped on Oct 30.

this kind of parcel starting with U is china post ordinary parcel. China Post will not scan and update its status after it left first post office. so you can not see new status and know where it is now.

This is a slow and cheap service for low value item. china post ordinary parcel might take 4 to 12 weeks to reach your country Peru.

If your buyer protection is expiring, you should open dispute to paypal/aliexpress for lost parcel refund. Otherwise keep waiting.
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