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Author Topic: HELP TRACK MY RETURN
lolalola
Newbie
Posts: 3
Post HELP TRACK MY RETURN
on: March 26, 2017, 10:11
New Topic

I received my package, with the order number LX281256826CN on the 14 March. On the package, I wrote 'refused - return to sender' and sent it to the post office to be posted on the 15 March. It has now been posted, but I have no clue how to track the return or know where it is, or know when it has been received by the seller.

HELP ?!!! :(

chinapostv-
olunteer
Administrator
Posts: 45858
Post Re: HELP TRACK MY RETURN
on: March 26, 2017, 13:18
New Topic

I can not see any return information on tracking result. the final tracking result shows the parcel was delivered in THATCHAM,UK on Mar 15. The delivery information is from Royal Mail.
lolalola
Newbie
Posts: 3
Post Re: HELP TRACK MY RETURN
on: March 26, 2017, 15:48
New Topic

That is the tracking number it was delivered by, to Thatcham. If I didn't pay for the return, will there be no tracking information/new tracking number?
lolalola
Newbie
Posts: 3
Post Re: HELP TRACK MY RETURN
on: March 26, 2017, 15:49
New Topic

Quote from chinapostvolunteer on March 26, 2017, 13:18
I can not see any return information on tracking result. the final tracking result shows the parcel was delivered in THATCHAM,UK on Mar 15. The delivery information is from Royal Mail.

That is the tracking number it was delivered by, to Thatcham. If I didn't pay for the return, will there be no tracking information/new tracking number?
chinapostv-
olunteer
Administrator
Posts: 45858
Post Re: HELP TRACK MY RETURN
on: March 26, 2017, 16:17
New Topic

The tracking result is provided by Royal Mail. I suggest you contact Royal Mail and ask them why they don't put returning information in tracking result.
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