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Author Topic: Help
Romina-
Hindle
Newbie
Posts: 2
Post Re: Help
on: February 18, 2016, 09:27
New Topic

Dear Sir/Madam,

I need to track below 3 pkges of mine. Since address in Sri Lanka was wrong, postal department did not deliver pkge. By the time i called them, they have resent pkges to china saying delivery attempt fail due to wrong address.

My address if NO: 36 (NOT 26)
TEMPLE LANE,
COLOMBO 03
SRI LANKA

Romina-
Hindle
Newbie
Posts: 2
Post Re: Help
on: February 18, 2016, 09:28
New Topic

TRACKING NOS: ARE - RI695653559CN / RJ657388456CN AND RF140439478CN

chinapostv-
olunteer
Administrator
Posts: 45877
Post Re: Help
on: February 18, 2016, 18:43
New Topic

Quote from Romina Hindle on February 18, 2016, 09:27
Dear Sir/Madam,

I need to track below 3 pkges of mine. Since address in Sri Lanka was wrong, postal department did not deliver pkge. By the time i called them, they have resent pkges to china saying delivery attempt fail due to wrong address.

My address if NO: 36 (NOT 26)
TEMPLE LANE,
COLOMBO 03
SRI LANKA

if your parcel was returned , it might travel about 2 to 3 months to reach China. If shipper did not print return address(many seller in china does not have return address), the parcel might be discarded by China Post without notice.

Now you should open dispute to Aliexpress/ebay for non arrive parcel. no matter the shipper received return or not, you can get refund.

Clnine
Newbie
Posts: 4
Post Re: Help
on: April 17, 2017, 14:40
New Topic

May I change my shipping address for LW110467890CN and LW111606876CN ?

chinapostv-
olunteer
Administrator
Posts: 45877
Post Re: Help
on: April 18, 2017, 01:50
New Topic

Quote from Clnine on April 17, 2017, 14:40
May I change my shipping address for LW110467890CN and LW111606876CN ?

unfortunately you can not change shipping address after the parcel is shipped.

Clnine
Newbie
Posts: 4
Post Re: Help
on: April 24, 2017, 14:10
New Topic

Hello, I would like to know where my parcels Are:
LW111606876CN and LW110467890CN

chinapostv-
olunteer
Administrator
Posts: 45877
Post Re: Help
on: April 24, 2017, 14:45
New Topic

Both parcels left China on April 10. they are on the way to USA. you should get it by early May.

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