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Author Topic: Help me please
Ali3133ahm-
ed
Newbie
Posts: 1
Post Help me please
on: February 24, 2019, 10:27
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Hi dear
I was ship from chain but my order still on same place about 30 day can I know why
The track number is
UN842962602CN
chinapostv-
olunteer
Administrator
Posts: 45861
Post Re: Help me please
on: February 24, 2019, 14:45
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http://track-chinapost.com/result_china.php?order_no=UN842962602CN shows the parcel was shipped on Jan 27.

this kind of parcel starting with U is china post ordinary parcel. China Post will not scan and update its status after it left first post office. so you can not see new status and know where it is now.

This is a slow and cheap service for low value item. china post ordinary parcel might take 4 to 12 weeks to reach your country.

If your buyer protection is expiring, you should open dispute to paypal/aliexpress for lost parcel refund. Otherwise keep waiting.
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