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Author Topic: EA345330243CN Question about the status
jackie0123
Newbie
Posts: 3
Post EA345330243CN Question about the status
on: July 24, 2018, 20:18
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Hi I checked my package from Chinese track-chinapost.com, http://www.ems.post, and EMS website. The information provided wasn't consistent and I'm quite confused now.

1. Tracking history from http://www.track-chinapost.com:
The link below shows that the last status of my package is
"Item returned from export Customs/Security" .
What is that mean?
http://track-chinapost.com/result_global.php?code=EA345330243CN

2.Tracking history from http://www.ems.post:
Date and time Status of Item Location
23/07/2018 15:17 Posted 510081
23/07/2018 19:27 Arrived at export office
23/07/2018 20:51 Released from export customs and security GUANGZHOU EM
23/07/2018 20:51 Departed from export office Guangzhou

3. Tracking history from http://www.ems.com.cn
2018-07-23
15:17:00 广东省邮政速递物流国际业务营业部东山揽投站已收件(揽投员姓名:陈少伟,联系电话:00000000000) 广州市
21:58:03 离开广州市 发往纽约肯尼迪机场 广州市
21:58:03 离开广州市 发往广州速递公司 广州市

Would you please check is there any problem with my Package? Was it rejected by the export Customs/Security and returned to the seller? Or it is still on the way to US?

Thank you!!

chinapostv-
olunteer
Administrator
Posts: 45858
Post Re: EA345330243CN Question about the status
on: July 24, 2018, 20:26
New Topic

http://track-chinapost.com/result_ems.php?code=EA345330243CN shows the parcel is waiting for flight space from Guangzhou to JFK.
waiting time can take 7 to 20 days. There will be no update during waiting time.
Everything looks normal, no need worry.

jackie0123
Newbie
Posts: 3
Post Re: EA345330243CN Question about the status
on: July 25, 2018, 14:52
New Topic

Thanks! Do you know why your link shows two status at the same time? What is the "left guangzhou going to guangzhou express corp" mean? In the Chinese Post website, the latest status is this one rather than "going in to NY JFK Airport".

2018-07-23 21:58:03 -left Guangzhou going to Guangzhou Express Corp
2018-07-23 21:58:03 -left Guangzhou going to New York JFK Airport

Thanks again for your help.

chinapostv-
olunteer
Administrator
Posts: 45858
Post Re: EA345330243CN Question about the status
on: July 25, 2018, 16:53
New Topic

the parcel is waiting for flight space from Guangzhou to JFK. no need care about the message "left Guangzhou going to Guangzhou Express Corp"

jackie0123
Newbie
Posts: 3
Post Re: EA345330243CN Question about the status
on: July 26, 2018, 18:04
New Topic

Thank you!

tanya297
Newbie
Posts: 1
Post Re: EA345330243CN Question about the status
on: October 24, 2018, 07:43
New Topic

Did you receive your parcel? I have the same problem with you.

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