China Post Forum

Welcome Guest 

Show/Hide Header

Welcome Guest, posting in this forum requires registration.
Pages: [1]
Author Topic: Departure Export Customs twice? Is there a problem?
megcni
Newbie
Posts: 7
Post Departure Export Customs twice? Is there a problem?
on: December 6, 2016, 17:41
New Topic

Hi,

I made an order on 25th November and it said it would take maximum 22 days to arrive in the UK. I am tracking my parcel and it says:

26-Nov-2016 20:09 Received by Post Office 510321
27-Nov-2016 01:06 Departure export customs GUANGZHOU EM
02-Dec-2016 17:39 Departure export customs GUANGZHOU EM

This shows it has been in 'departure export customs' two different times! What does this mean? Where is my parcel and should it arrive within the 22days? (before christmas) Is there a problem or a delay?

Tracking number: LX224239555CN
int077
Pro
Posts: 7760
Post Re: Departure Export Customs twice? Is there a problem?
on: December 6, 2016, 18:26
New Topic

1. This means only that your parcel tried to board the Aircraft but there was no more room on the Airplane for the mail bag. That was on the:
27-Nov-2016 01:06 Departure export customs GUANGZHOU EM

2. Now it's trying again to depart from China to UK:
02-Dec-2016 17:39 Departure export customs GUANGZHOU EM

3. Just keep tracking your parcel for any further movement. I surely hope your parcel get in UK by the 22 Dec.

Hope this help.
megcni
Newbie
Posts: 7
Post Re: Departure Export Customs twice? Is there a problem?
on: December 6, 2016, 19:12
New Topic

Quote from int077 on December 6, 2016, 18:26
1. This means only that your parcel tried to board the Aircraft but there was no more room on the Airplane for the mail bag. That was on the:
27-Nov-2016 01:06 Departure export customs GUANGZHOU EM

2. Now it's trying again to depart from China to UK:
02-Dec-2016 17:39 Departure export customs GUANGZHOU EM

3. Just keep tracking your parcel for any further movement. I surely hope your parcel get in UK by the 22 Dec.

Hope this help.

Thanks, what is the next step I should be looking out for? How do I know it made it onto that plane?
int077
Pro
Posts: 7760
Post Re: Departure Export Customs twice? Is there a problem?
on: December 6, 2016, 19:44
New Topic

1. If by Monday the 12 Dec you don't see anymore tracking, that would be a good sign that the parcel left GUANGZHOU EMS.

Hope this help.
megcni
Newbie
Posts: 7
Post Re: Departure Export Customs twice? Is there a problem?
on: December 6, 2016, 19:47
New Topic

Thanks, and from leaving GUANGZHOU EMS should it only take a week or two?

Thanks again
int077
Pro
Posts: 7760
Post Re: Departure Export Customs twice? Is there a problem?
on: December 6, 2016, 19:52
New Topic

1. I surely hope so, but just keep in the back of your mind that this time of the year is the busies time for any Post Office in the World.

Hope this help.
megcni
Newbie
Posts: 7
Post Re: Departure Export Customs twice? Is there a problem?
on: December 6, 2016, 19:53
New Topic

I understand,

Thanks for your help!
megcni
Newbie
Posts: 7
Post Re: Departure Export Customs twice? Is there a problem?
on: December 6, 2016, 22:42
New Topic

Now I am confused. The seller sent me to track-chinapost.com to track the package. It gave the following results:

2016-11-26 20:09 Guangzhou, Guangzhou postal EMS the company's international business branch has been received (the embrace cast member name: Yan Jianbo, Tel:)
2016-11-26 09:11 Guangzhou, left Guangzhou to London Heathrow airport hub

This states the parcel left china on 26th November which is not what the other tracking said? Which is correct?
int077
Pro
Posts: 7760
Post Re: Departure Export Customs twice? Is there a problem?
on: December 7, 2016, 00:16
New Topic

Quote from megcni on December 6, 2016, 22:42
Now I am confused. The seller sent me to track-chinapost.com to track the package. It gave the following results:

2016-11-26 20:09 Guangzhou, Guangzhou postal EMS the company's international business branch has been received (the embrace cast member name: Yan Jianbo, Tel:)
2016-11-26 09:11 Guangzhou, left Guangzhou to London Heathrow airport hub

This states the parcel left china on 26th November which is not what the other tracking said? Which is correct?

1. If you check Royal Mail site your parcel is in UK:
06/12/16 20:37 ARRIVED IN THE UK HEATHROW WORLDWIDE DC

Hope this help.
Pages: [1]


Share the post "China Post Forum"