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Author Topic: Cant track my order
martaps
Newbie
Posts: 2
Post Cant track my order
on: January 27, 2017, 12:14
New Topic

Hi there,
Can anyone help me? I get this tracking number - RL905492054CH - on 19/01/2017 from Tomtop, but I can't track the shipping.
Can some one let me know if this is a real tracking number and what's the real status of it?
Thank you very much!
int077
Pro
Posts: 7760
Post Re: Cant track my order
on: January 27, 2017, 12:44
New Topic

1. Your tracking number is a valid tracking number.

2. Before you get some tracking for this parcel it possibly can take 1 to 2 weeks because the parcel has to go from China to Switzerland. While the parcel is traveling to Switzerland no tracking is available.

Thanks.
martaps
Newbie
Posts: 2
Post Re: Cant track my order
on: January 27, 2017, 12:57
New Topic

The delivery address is in Portugal, it means that the parcel will go from China to Switzerland, then to Portugal, right?

Thank you!
int077
Pro
Posts: 7760
Post Re: Cant track my order
on: January 27, 2017, 13:53
New Topic

1. Yes exactly.

Thanks.
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