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Author Topic: Cannot Locate Package
scratch013
Newbie
Posts: 2
Post Cannot Locate Package
on: December 22, 2016, 02:08
New Topic

Tracking number LT458588382CN. Sent on November 23. But tracking says it is invalid. Can you help locate my package?

int077
Pro
Posts: 7760
Post Re: Cannot Locate Package
on: December 22, 2016, 02:15
New Topic

1. Your tracking number is a valid tracking number. Unfortunately China Post EMS has not receive yet your parcel.

2. You should contact seller and tell him the tracking is not tracking anything because the parcel is not in the hands of China Post.

3. If the seller does not respond then open a dispute.

4. This is what I get when I track your parcel:
LT458588382CN
Not Found
China(China EMS)
Unknown
Item is not found at this moment, If necessary, please verify with the package sender and check back later.

Hope this help.

scratch013
Newbie
Posts: 2
Post Re: Cannot Locate Package
on: December 22, 2016, 02:22
New Topic

Thank you for your prompt response. I have emailed the seller with this information.

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