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Author Topic: Parcel not received yet
agualano
Newbie
Posts: 2
Post Parcel not received yet
on: June 24, 2014, 13:35
New Topic

Hi need some assistance,

My parcel is RA530303658CN... it has been nearly 2 months now, destination Australia. Any information would be greatly appreciated. Thanks Adrian

RA530303658CN 2014 Received by China Post Zhongshan Australia 20140430 1015
RA530303658CN 2014 Export Security Scan Guangzhou Australia 20140501 0830
RA530303658CN 2014 Export Customs Scan Guangzhou Australia 20140501 1011
RA530303658CN 2014 Sent to airline Guangzhou Australia 20140502 1546

chinapostv-
olunteer
Administrator
Posts: 45856
Post Re: Parcel not received yet
on: June 24, 2014, 16:38
New Topic

if the parcel to Australia stuck for so long time, normally it was lost or rejected by airline(if it has battery item). you should open a dispute and claim refund.
agualano
Newbie
Posts: 2
Post Re: Parcel not received yet
on: June 25, 2014, 12:21
New Topic

Thanks for your quick reply... do we know for sure its lost. Is it possible its still at the airport in Guangzhou? Inside are bicycle wheels in a big box. Thanks Adrian
chinapostv-
olunteer
Administrator
Posts: 45856
Post Re: Parcel not received yet
on: June 25, 2014, 17:29
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Quote from agualano on June 25, 2014, 12:21
Thanks for your quick reply... do we know for sure its lost. Is it possible its still at the airport in Guangzhou? Inside are bicycle wheels in a big box. Thanks Adrian

You can not know if it is lost or just stuck in Guangzhou. Open a dispute is to protect your money in case of lost. If the parcel arrives Australia later, you can pay back seller.
samval
Newbie
Posts: 1
Post Re: Parcel not received yet
on: June 28, 2014, 22:22
New Topic

Hi even I need some assistance,

My parcel is RI002589015CN... it has been nearly 1 months now, destination Australia.
It contained a TV.
Any information would be greatly appreciated. Thanks Sam

item No Year Status Location Destination Country Date
RI002589015CN 2014 Received by China Post Shenzhen Australia 20140529 1502
RI002589015CN 2014 Export Security Scan Shenzhen Australia 20140529 2015
RI002589015CN 2014 Export Customs Scan Shenzhen Australia 20140530 1306
RI002589015CN 2014 Sent to airline Guangzhou Australia 20140531 1644
dayfowell1
Newbie
Posts: 3
Post Re: Parcel not received yet
on: June 29, 2014, 00:35
New Topic

Hello Iam david 23 from England, United Kingdom,I purchased Item on ioffer about 2 weeks ago got my tracking number (RD322969879CN) and it's still not showing any information could you shed any light on this please ?
chinapostv-
olunteer
Administrator
Posts: 45856
Post Re: Parcel not received yet
on: June 29, 2014, 05:51
New Topic

RD322969879CN is fake number. the seller did not ship anything to you. open a dispute and claim for refund asap.
Lakshantha
Newbie
Posts: 12
Post Re: Parcel not received yet
on: January 15, 2015, 11:45
New Topic

I have two parcels stuck at Export Customs Scan Shanghai as follows
-RH079857588CN since 2014/11/06
-RH103662880CN since 2014/12/05
Could u please let me know what the reason was? They are badminton rackets.
Noelle72
Newbie
Posts: 15
Post Re: Parcel not received yet
on: January 15, 2015, 12:18
New Topic

Please tell me what has happened to my parcel posted 22 November 2015 RI148183209CN Thanks
chinapostv-
olunteer
Administrator
Posts: 45856
Post Re: Parcel not received yet
on: January 15, 2015, 21:51
New Topic

Quote from Noelle72 on January 15, 2015, 12:18
Please tell me what has happened to my parcel posted 22 November 2015 RI148183209CN Thanks

anything of your parcel in this list http://track-chinapost.com/?p=650 ?
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