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Author Topic: EA477716654CN - China to NZ
Unkikonki
Newbie
Posts: 3
Post EA477716654CN - China to NZ
on: May 29, 2020, 01:58
New Topic

Hi there,

I'm having trouble figuring out where my parcel is at the moment. According to the tracking information, the last update is from April 18th and it says that the item was dispatched from Shanghai's Sorting Center.

Does it mean it is still in China?

I tried to call them but I'm getting a "this number is not available or is invalid" message when I dial the following numbers:

+861011183
+861011185
+862011183
+862011185

I tried with both Spark and Vodafone numbers. Is anybody else having the same issue?

Of course I contacted NZ Post but they have no other info and they pointed out that it is China's Post Office responsibility to track the item until its arrival in NZ is confirmed, which makes a lot of sense.

I understand the delay, but I would like at least to have some certainty of where the parcel is.

Any help is much appreciated

chinapostv-
olunteer
Administrator
Posts: 30469
Post Re: EA477716654CN - China to NZ
on: May 29, 2020, 02:32
New Topic

EA477716654CN is still in Shanghai waiting for flight to NZ.

coronavirus has made some bad delay to NZ. our latest report shows average waiting time to NZ can take 11 weeks, you need some patience.

Unkikonki
Newbie
Posts: 3
Post Re: EA477716654CN - China to NZ
on: May 29, 2020, 02:39
New Topic

I understand. That's all I wanted to know, to confirm that it was still in China indeed. Thank you mate!

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