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Author Topic: Where is my package?
Plouffe13
Newbie
Posts: 2
Post Re: Where is my package?
on: August 10, 2016, 16:01
New Topic

Hi there i ordered a couple shirts off aliexpress and I have yet to receive my package yet. The tracking info says it shipped out on July 2nd but the tracking info has yet to be updated since July 9th. Been patient waiting for it to come in but it has been over a month now since it has even been updated. Could you give me some info on where my package is? Thanks so much for your help.
The package is supposed to come to the state of Georgia in the United States
The tracking number is: RH331662475CN

int077
Pro
Posts: 7760
Post Re: Where is my package?
on: August 10, 2016, 16:15
New Topic

Quote from Plouffe13 on August 10, 2016, 16:01
Hi there i ordered a couple shirts off aliexpress and I have yet to receive my package yet. The tracking info says it shipped out on July 2nd but the tracking info has yet to be updated since July 9th. Been patient waiting for it to come in but it has been over a month now since it has even been updated. Could you give me some info on where my package is? Thanks so much for your help.
The package is supposed to come to the state of Georgia in the United States
The tracking number is: RH331662475CN

1. You can track your parcel here:
http://www.track-chinapost.com/track.php?code=RH331662475CN&fc=0

2. As you can see the last tracking is:
2016-07-09 10:52
Shanghai Exchange Bureau, import each other (internal transit)

3. This is not a good sign for your parcel. There might be a problem with it. Just keep tracking it to see what it will do next, go ahead or come back to the seller.

4. You could also advise the seller of the situation.

Hope this help.

Plouffe13
Newbie
Posts: 2
Post Re: Where is my package?
on: August 10, 2016, 16:25
New Topic

So do you think I should go ahead and open a dispute?

int077
Pro
Posts: 7760
Post Re: Where is my package?
on: August 10, 2016, 17:41
New Topic

Quote from Plouffe13 on August 10, 2016, 16:25
So do you think I should go ahead and open a dispute?

1. Contact seller first and see what he is going to say or do. He could call China Post Hot Line: 11185, to find out what is happening with the parcel.

2. Please give him the following full tracking so he understand what you are talking about:

China Post Register Air Mail Tracking System
Parcel No.RH331662475CN tracking result
2016-07-02 18:50:48.0 Guangzhou Int'l Parcel Center received
2016-07-02 18:50:51.0 Guangzhou Int'l Parcel Center customs scan
2016-07-02 23:06:55.0 leaving Guangzhou Int'l Parcel Center ,next station 广商大宗
2016-07-04 01:35:24.0 Shanghai Transit Station export security scan
2016-07-04 02:26:42.0 Shanghai Transit Station export customs scan (domestic transit )
2016-07-05 14:34:35.0 Beijing Transit Station export security scan
2016-07-06 17:15:14.0 Beijing Transit Station export customs scan (domestic transit )
2016-07-07 10:24:59.0 Beijing Transit Station export security scan
2016-07-07 15:10:18.0 Beijing Transit Station import customs cleared (domestic transit )
2016-07-09 07:28:31.0 Shanghai Transit Station import customs scan
2016-07-09 10:52:52.0 Shanghai Transit Station import customs cleared (domestic transit )

3. If you are not satisfied with the answer of the seller, then just open a dispute to get your money back.

Hope this help.

Yasminnn
Newbie
Posts: 3
Post Re: Where is my package?
on: August 10, 2016, 18:43
New Topic

Hi can u tell me please what haappen with my parcel RH331688645CN

Where is my parcel RH331688645CN

int077
Pro
Posts: 7760
Post Re: Where is my package?
on: August 10, 2016, 19:07
New Topic

Quote from Yasminnn on August 10, 2016, 18:43
Hi can u tell me please what haappen with my parcel RH331688645CN

1. This is the full tracking of your parcel:

China Post Register Air Mail Tracking System
Parcel No.RH331688645CN tracking result
2016-07-22 18:11:24.0 Guangzhou Int'l Parcel Center received
2016-07-22 18:11:32.0 Guangzhou Int'l Parcel Center customs scan
2016-07-22 22:46:38.0 leaving Guangzhou Int'l Parcel Center ,next station 广商大宗
2016-07-23 19:41:29.0 Shanghai Transit Station export security scan
2016-07-24 03:38:42.0 Shanghai Transit Station export customs cleared
2016-07-24 23:17:00.0 arrive Shanghai Int'l Airport
2016-07-25 00:51:39.0 leaving Shanghai Int'l Airport going to next airport/seaport

2. Another place where you can track your parcel is here:
http://www.track-chinapost.com/track.php?code=RH331688645CN&fc=0

3. And I found this for you:

International Mail# RH331688645CN Tracking Result
Summary
Tracking number Origin Destination Status
RH331688645CN CHINA UNITED KINGDOM On route

History Detail
Local date/time Activity Location Remarks
24-Jul-2016 04:26 Departure export customs SHANGHAI

4. China Post Airmail Parcel Estimate Arrival Time for UK can be found here:
http://track-chinapost.com/China_Post_Arrival_Time_Stat.php

5. So far there is no problem with your parcel, you might be able to track it on the Royal Mail site but I don't know if UK mail will track parcel from China when it arrive. You could call UK Post to find out.

Hope this help.

Tuty
Newbie
Posts: 1
Post Re: Where is my package?
on: August 11, 2016, 23:53
New Topic

I also can't find my package. It says its not in system, but seller said parcel stuck in customs tracking number: RF411486332SG

int077
Pro
Posts: 7760
Post Re: Where is my package?
on: August 12, 2016, 00:19
New Topic

1. After tracking your parcel on different sites, I can not find any tracking information just like you.

2. I would suggest you open a dispute to get your money back.

Hope this help.

Anaskb
Newbie
Posts: 3
Post Re: Where is my package?
on: August 12, 2016, 03:30
New Topic

Hi I've been tracking my package RS039653547CN and the tracking info had not been updated since 20/7/16.
Is there anyway to know what happened to my package

int077
Pro
Posts: 7760
Post Re: Where is my package?
on: August 12, 2016, 10:16
New Topic

Quote from Anaskb on August 12, 2016, 03:30
Hi I've been tracking my package RS039653547CN and the tracking info had not been updated since 20/7/16.
Is there anyway to know what happened to my package

1. This is the full tracking of your parcel:

China Post Register Air Mail Tracking System
Parcel No.RS039653547CN tracking result
2016-07-04 15:10:04.0 parcel center received
2016-07-04 22:03:27.0 parcel center customs scan
2016-07-04 22:54:10.0 leaving parcel center ,next station Shenzhen center
2016-07-04 23:57:18.0 China Post Group Shenzhen international parcel Transit Station export security scan
2016-07-05 07:42:33.0 Shenzhen Transit Station export customs cleared
2016-07-06 05:18:08.0 Guangzhou express 公司 safety check rejected
2016-07-06 11:18:00.0 arrive Guangzhou Airport
2016-07-06 11:28:57.0 leaving Guangzhou Airport going to next airport/seaport
2016-07-08 09:01:33.0 Shenzhen Transit Station export security scan
2016-07-08 09:02:56.0 Shenzhen Transit Station export customs cleared
2016-07-09 13:38:00.0 arrive Guangzhou Airport
2016-07-09 14:31:58.0 leaving Guangzhou Airport going to next airport/seaport
2016-07-12 10:32:33.0 Shenzhen Transit Station export security scan
2016-07-12 10:33:18.0 Shenzhen Transit Station export customs cleared
2016-07-13 10:02:00.0 arrive Shanghai Int'l Airport
2016-07-13 10:33:48.0 leaving Shanghai Int'l Airport going to next airport/seaport
2016-07-19 08:16:05.0 Shenzhen Transit Station export security scan
2016-07-19 08:17:18.0 Shenzhen Transit Station export customs cleared
2016-07-20 09:35:00.0 arrive Shanghai Int'l Airport
2016-07-20 10:05:46.0 leaving Shanghai Int'l Airport going to next airport/seaport
2016-08-12 04:37:00.0 arrive Russia RUMOWS Transit Station

2. I suspect in a couple of days you will be able to track your parcel on the Russian Post site. Parcel has arrive in Rumows (possibly Inbound Mail Arrival).

Hope this help.

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