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Author Topic: RK111430406CN stuck in Export security scan for more than a month
jayakishor
Newbie
Posts: 1
Post RK111430406CN stuck in Export security scan for more than a month
on: December 24, 2014, 08:58
New Topic

Hi, My item # RK111430406CN is stuck in Export scurity scan for more than a month. Its an external hard disk. Please let us know the status on it.

mdrafat.si-
ddiqui
Newbie
Posts: 8
Post Re: RK111430406CN stuck in Export security scan for more than a month
on: December 24, 2014, 11:03
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Hi,

This is the latest tracking updated
2014-11-11 23:00
CHINA, BEIJING, Send item abroad (EDI-received), Air, KOLKATA AIRPORT SORTING OFFICE

This means the product is still lying with Chinapost. PFB my complain.Would advise you to seek refund/ask seller to reship
Guys,

Chinapost is lying to all of us. My item RI219739315CN is lying with Chinapost since Nov 26, 2014. Look at the tracking information
2014-11-26 08:02
CHINA, BEIJING, Send item abroad (EDI-received), Air, KOLKATA AIRPORT SORTING OFFICE
2014-11-25 14:56
CHINA, BEIJING, Insert item into bag (Otb), Air, KOLKATA AIRPORT SORTING OFFICE
2014-11-20 21:02
CHINA, 510010, Receive item from customer (Otb), Air, KOLKATA AIRPORT SORTING OFFICE

I went to Kolkata Airport and a guy from Indiapost has confirmed that this item has never been delivered at Kolkata Airport to the customs. This is the reason there is not update on tracking information for a month now.

I would advise either of the following as remedy
1. Seek full refund from seller
2. Ask him to reship through others like FedEx etc coz. Chinapost has the reputation of lying and not delivering the product.

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