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Author Topic: Need help please my package is going to the wrong Country!!
RWP
Newbie
Posts: 12
Post Need help please my package is going to the wrong Country!!
on: January 11, 2017, 09:53
New Topic

My tracking number is RH356589855CN

The destination suppose to be Thailand but when I track it show that the destination for this package is going to Finland!!!

what should I do? i am the receipient, is there anyway to check if my sender got the whole address wrong or anyway to redirect the package?

thank you

RWP
Newbie
Posts: 12
Post Re: Need help please my package is going to the wrong Country!!
on: January 11, 2017, 11:49
New Topic

The Sender said they got the right address now I'm arguing with them that if it's right then how come the tracking says it's going to Finland instead of Thailand. :(

int077
Pro
Posts: 1337
Post Re: Need help please my package is going to the wrong Country!!
on: January 11, 2017, 14:10
New Topic

1. I have the same thing as you parcel is going to Finland and there is only one tracking available which is very unusual.

2. May I suggest if you can open a dispute with this seller. If you paid with a credit card you still have the option of reverse charge with the credit card company.

Thanks.

RWP
Newbie
Posts: 12
Post Re: Need help please my package is going to the wrong Country!!
on: January 11, 2017, 14:45
New Topic

Thx for the reply.

Is there anyway I can contact the china post to change the address or it's not possible now?

int077
Pro
Posts: 1337
Post Re: Need help please my package is going to the wrong Country!!
on: January 11, 2017, 15:11
New Topic

1. Impossible to change an address when a parcel is at China Post. Don't even thing about the above parcel. Either it's lost or misplace or the seller got it back.

2. Like I said it's very unusual that a parcel that type gets only 1 tracking. I would not be surprise that the seller retrieve the parcel maybe a few hours late from the Post Office.

3. Just try to get your money back and forget about that parcel.

Thanks.

RWP
Newbie
Posts: 12
Post Re: Need help please my package is going to the wrong Country!!
on: January 13, 2017, 15:54
New Topic

Hi
Now tracking come more than 1 I think package is on its way to the air port.
The seller still assure me that they got the right address and I will receive the package.
Will it go to Finland surely? Is there any case that China post scan it wrong?

int077
Pro
Posts: 1337
Post Re: Need help please my package is going to the wrong Country!!
on: January 13, 2017, 16:10
New Topic

1. This is your new tracking:
Number: RH356589855CN
Package Status: In Transit
Destination Country: Finland

Origin Country: China
2017-01-13 08:17 Shanghai Exchange Bureau, have been exported directly
2017-01-12 20:28 Shanghai Exchange Bureau, have been exported to open
2017-01-11 21:56 Canton international parcel, left, next stop "wide-large"
2017-01-11 16:30 Canton international small packet, sealing
2017-01-11 16:29 Canton international parcel has been accepted
======================================
Powered by http://www.track-chinapost.com

2. Also I found that if you track your parcel on the Thailand Post site, tracking is active and show that the parcel is going to Finland.

3. Maybe it's only an entry error by a person on the computer. Or maybe it was the fastest way for the parcel to get to Thailand.

Thanks.

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