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Author Topic: More than 2 weeks since last update
Cycloned
Newbie
Posts: 2
Post More than 2 weeks since last update
on: November 22, 2014, 12:18
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Hello friends. It's been 2 weeks since the status of my package being delivered by China Post was updated.

The item number is RI184981705CN. It shows "Sent to airline" on China Post tracking page and "Send item abroad (EDI-received)" at Kolkata Airport Sorting Office on our Indian post tracking page. The last updates were on 11/4, 18 days ago.

Should I be worried? Has something happened to my package?
chinapostv-
olunteer
Administrator
Posts: 45861
Post Re: More than 2 weeks since last update
on: November 22, 2014, 17:20
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the parcel should have arrived Kolkata customs and waiting customs clearance. the processing time might take 2 to 4 weeks.
Cycloned
Newbie
Posts: 2
Post Re: More than 2 weeks since last update
on: November 24, 2014, 10:21
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Quote from chinapostvolunteer on November 22, 2014, 17:20
the parcel should have arrived Kolkata customs and waiting customs clearance. the processing time might take 2 to 4 weeks.

Shouldn't the Indian tracking page say it has arrived at customs then? The tracking page is showing this:

10/28/2014 6:54:00 PM CHINA 523112 Receive item from customer (Otb) Air KOLKATA AIRPORT SORTING OFFICE
11/3/2014 8:12:00 AM CHINA BEIJING Insert item into bag (Otb) Air KOLKATA AIRPORT SORTING OFFICE
11/4/2014 8:00:00 AM CHINA BEIJING Send item abroad (EDI-received) Air KOLKATA AIRPORT SORTING OFFICE

Has the package reached Kolkata customs yet?
Ritesh
Newbie
Posts: 4
Post Re: More than 2 weeks since last update
on: November 25, 2014, 10:20
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I am in the exact same situation. My 3 parcels also show SEND ITEM ABROAD ( EDI RECEIVED). I had someone go to the Kolkata Foreign Post Office and they have no confirmation of my parcels being received.
chinapostvolunteer, the Indian website http://ipsweb.ptcmysore.gov.in/ updates the customs movement too.
You can check from my past parcel tracking how it shows each and every moment, however for current parcels, there is nothing, which could mean that parcels haven't left China Post Office.

Old Tracking report to evaluate timelines.

http://ipsweb.ptcmysore.gov.in/ipswebtracking/IPSWeb_item_events.asp?itemid=RK077242309CN&Submit=Submit

http://ipsweb.ptcmysore.gov.in/ipswebtracking/IPSWeb_item_events.asp?itemid=RD388334211CN&Submit=Submit
ketan9099
Newbie
Posts: 4
Post Re: More than 2 weeks since last update
on: November 28, 2014, 11:23
New Topic

Hi
ill order on 10/26/2014 form aliexpress and It's been 4 weeks since the status of my 2 packages being delivered by China Post was updated.

The tracking number of both item is RJ007902968CN and RJ219126048CN. It shows "Sent to airline" on China Post tracking page and "Send item abroad (EDI-received)" at Kolkata Airport Sorting Office on our Indian post tracking page. The last updates were on 11/8/2014 8:01:00AM and 11/3/2014 11:01:00PM 20 to 25 days ago.
i need a current information of my packages as soon as possible.
thank you
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