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Author Topic: Cant track my items
heatcker
Newbie
Posts: 4
Post Cant track my items
on: November 26, 2014, 07:28
New Topic

its been 58 days since i purchased in aliexpress and still waiting to arrived then now i noticed now that the status in aliexpress of my item is (awaiting receipt) and i tried to track it and no items found including to our country/ philippine post online tracking- but nothing. -

my tracking # is RI060048235CN
please help and advise what to do. after 2 days purchase protection will end.
chinapostv-
olunteer
Administrator
Posts: 45861
Post Re: Cant track my items
on: November 26, 2014, 07:32
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RI060048235CN is fake number. you should open dispute to aliexpress immediately.
heatcker
Newbie
Posts: 4
Post Re: Cant track my items
on: November 26, 2014, 07:34
New Topic

oh too bad for me - after waiting for 50+ days.. sigh... thats for my bussiness for this coming christmas what a waste of time. thanks for the advice
chinapostv-
olunteer
Administrator
Posts: 45861
Post Re: Cant track my items
on: November 26, 2014, 07:42
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actually you should track it in http://track-chinapost.com/startairmail.php long time ago. If it shows as "china post has not received the parcel...", you should be alert. No need to wait so long time,take no action and missed your sales season. Most aliexpress sellers are good guys, if you find the problem one month ago, you can switch to another supplier and get the goods in time.
heatcker
Newbie
Posts: 4
Post Re: Cant track my items
on: November 26, 2014, 07:47
New Topic

yes. i didint know that i can track it - this is my 1st time to purchase online. i ask the seller and he did not adivise to do so. he said he'll just call the post. nad he said its already in our country .. :(

heatcker
Newbie
Posts: 4
Post Re: Cant track my items
on: November 26, 2014, 08:12
New Topic

LAST MESSAGE I RECEIVED. from them

LT Milliongadgets Shop: [email protected]
21:27 Nov 06,2014
Hello, friend,
We have asked the post office about your parcel.
And they told that your parcel has arrived your country and it will come you soon.
Could you please wait for another 10 days?
Sorry that we can not control the mail delivery.
Your understanding and support will be highly appreciated.
Have a nice day
chinapostv-
olunteer
Administrator
Posts: 45861
Post Re: Cant track my items
on: November 26, 2014, 21:35
New Topic

his message makes no sense. open dispute and claim refund asap.
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