Quote from ernest54 on December 8, 2016, 12:38
Please help me ! I have send a parcel with tracking number CO991037308RO on 26 October to China.The recipient claim that is never arrived.According tracking information I have seen that this package is arrived in China on November 8 and has 3 Unsuccessful delivery attempt ! Now the last update says today ''Delivery Exception " What is ? and Where is the package ? Why the recipient claim that is never advised and not received the parcel ?Has refused the recipient pick up the parcel ? Thank you for a response ! but it is a very frustrating situation! good day !
1. This is the tracking of your parcel:
Number: CO991037308RO
Package Status: Pick Up
Destination Country: China
2016-12-08 13:38 Exchange Bureau in Nanjing, has imported opening
2016-12-08 10:06 Nanjing Exchange Bureau, import each other (internal transit)
2016-12-05 17:36 Nanjing xianlin, throw
2016-11-08 20:05 Nanjing xianlin, throw
2016-11-08 10:52 Nanjing Exchange Bureau, import each other (internal transit)
2016-11-08 10:36 Exchange Bureau in Nanjing, has imported opening
2016-11-05 15:34 Beijing Exchange Bureau, import each other (internal transit)
2016-11-05 12:49 Exchange Bureau in Beijing, has imported opening
2016-11-01 18:41 Bucharest, have been exported directly
2016-11-01 13:31 Bucharest, left
2016-11-01 12:32 Romania Bucharest, to Exchange Bureau
2016-10-26 15:29 Romania has been accepted
2016-10-26 15:29 Romania has been accepted
Origin Country: Romania
2016-11-01 12:32 Bucharest BSI (c, m, e) In processing
2016-11-01 11:31 Bucharest BSI (c, m, s), consigned from Romania
2016-10-26 14:58 Craiova 7-Counter 2 gh, In processing
2016-10-26 14:29 Craiova 7-Counter 2 gh, Received from the sender
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2. According to the tracking above, the parcel attempted delivery:
2016-12-05 17:36 Nanjing xianlin, throw
2016-11-08 20:05 Nanjing xianlin, throw
3. Recipient should have call China Post around the 08 Nov to find out where the parcel was. Maybe China Post realize that the parcel is not at the right place and is moving the parcel into the new direction.
4. Just continue to track the parcel for any new movement.
Hope this help.
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