Hello forum friends.

I have spent about 2 months as I will be able to account, orders you make on DX are still in Shanghai.

When I have contacted DX tell me to keep waiting. Any way to make a claim or I have to wait.

I await your valuable help.

Ya llevo cerca de 2 meses y como se podran dar cuenta, los pedidos que realice en DX aun se encuentran en Shanghai y cuando me he comunicado con DX me dicen que siga esperando. Alguna manera para hacer un reclamo o tengo que esperar. Espero su valiosa ayuda

RC337254063CN 2013 Received by China Post Shanghai Peru 20131214 1452
RC337254063CN 2013 In Customs-Control warehouse Shanghai Peru 20131215 2023
RC337254063CN 2013 In Customs-Control warehouse Shanghai Peru 20131221 0214
RC337254063CN 2013 In Customs-Control warehouse Shanghai Peru 20131223 2353
RC337254063CN 2013 In Customs-Control warehouse Shanghai Peru 20131227 2308
RC337254063CN 2013 In Customs-Control warehouse Shanghai Peru 20140102 1200
RC337254063CN 2013 In Customs-Control warehouse Shanghai Peru 20140107 2312
RC337254063CN 2013 In Customs-Control warehouse Shanghai Peru 20140117 0546
RC337254063CN 2013 In Customs-Control warehouse Shanghai Peru 20140128 0441

hanks for your kind reply, I'll see how I do my claim

Quote from chinapostvolunteer on January 28, 2014, 21:26
the parcel RC337254063CN should have some problem to pass security check. you need to open dispute asap.

How to open dispute and claim refund for fake tracking number and unreceived parcel?