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Author Topic: Parcel RV198141745CN stucked in the same loop statuses
peoresnada
Newbie
Posts: 4
Post Parcel RV198141745CN stucked in the same loop statuses
on: December 6, 2019, 18:54
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Hi everyone,

I'm facing the following issue with my parcel. I made a purchase on DHGate over three months ago and its tracking information (RV198141745CN) shows this:

2019-12-06 20:14
Beijing, leaving the Beijing Exchange Station, the next stop ,Beijing Exchange Station (via transfer)

2019-12-06 14:24
Beijing, Beijing Post International return, note: security return

2019-12-04 06:33
Beijing, Beijing Exchange Station Return

2019-12-03 08:00
Beijing, delivered to air transport

2019-12-03 08:00
Beijing, delivered to air transport

2019-12-02 02:36
Beijing, Beijing Post International has been exported directly sealed

2019-12-02 02:36
Beijing, Beijing Post International return, note: security return

2019-12-01 13:17
Beijing, Beijing Exchange Station Return

2019-11-30 06:38
Beijing, delivered to air transport

2019-11-30 06:38
Beijing, delivered to air transport

2019-11-29 09:49
Beijing, Beijing Post International has been exported directly sealed

2019-11-29 09:40
Beijing, Beijing Post International return, note: security return

2019-11-29 04:29
Beijing, Beijing Exchange Station Return

2019-11-28 06:43
Beijing, delivered to air transport

2019-11-28 06:43
Beijing, delivered to air transport

2019-11-27 10:46
Beijing, Beijing Post International has been exported directly sealed

2019-11-27 10:22
Beijing, Beijing Post

And the same thing, over and over and over, since 2019-10-28. I'm so worried because the parcel seems like hasn't been dispatch out from China and it's the first time I'm facing this.

I hope you can help me with this situation.

Regards
chinapostv-
olunteer
Administrator
Posts: 15355
Post Re: Parcel RV198141745CN stucked in the same loop statuses
on: December 7, 2019, 02:10
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RV198141745CN is keeping rejected by Beijing airport safety check point. Not sure what is the item inside. China Post sent it to Beijing airport again on Dec 7. Not sure if it can pass safety check this time. You can wait one more week and see what happens. If it is rejected again, you need open dispute to seller for refund.
peoresnada
Newbie
Posts: 4
Post Re: Parcel RV198141745CN stucked in the same loop statuses
on: December 7, 2019, 17:13
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Hi, thanks por replying.

Inside there are two watches. I'm not sure if that is an important reason to reject a parcel, so I will wait a little more.

Thanks again
chinapostv-
olunteer
Administrator
Posts: 15355
Post Re: Parcel RV198141745CN stucked in the same loop statuses
on: December 8, 2019, 00:41
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if your watch has battery inside, it could be the problem. if watch battery does not comply with UN38.3 standard will be rejected for safety reason.
peoresnada
Newbie
Posts: 4
Post Re: Parcel RV198141745CN stucked in the same loop statuses
on: December 8, 2019, 02:42
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I think it could has it. But, is there a way to know that?
peoresnada
Newbie
Posts: 4
Post Re: Parcel RV198141745CN stucked in the same loop statuses
on: December 28, 2019, 13:09
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Please, help me again. Now I'm trying to track these parcel (RV267735389CN,RV271417679CN) and there is not tracking updates. Regards
chinapostv-
olunteer
Administrator
Posts: 15355
Post Re: Parcel RV198141745CN stucked in the same loop statuses
on: December 28, 2019, 17:45
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RV267735389CN and ,RV271417679CN are rejected by Guangzhou airport safety check point. I believe your watches have battery inside. You can not get them anymore.

China airports are very strict to battery items now, I suggest you open dispute to seller for refund.
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