China Post Forum

Welcome Guest 

Show/Hide Header

Welcome Guest, posting in this forum requires registration.





Pages: [1]
Author Topic: Problem with some shipment.
ludovica95
Newbie
Posts: 2
Post Problem with some shipment.
on: February 27, 2017, 08:31
New Topic

Hi there, I'm new and for this problems I prefer to write in English and not in Italian. I bought from three vendors some days ago and tracking of packages don't update. Tracking codes are: LX265979627CN and tracking says "not found", this package was shipped on 17th of february; the other is RF567028446CN and was shipped on 22nd of february and is on "waiting for pick up" since 23rd; the last one is RS447868611CN and was shipped on 23rd of february and it is not updating and it is still in "electronic information received". I know that are so much shipment, but could you help me please to understand where are this packages? Thank you so much

chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: Problem with some shipment.
on: February 27, 2017, 09:12
New Topic

LX265979627CN is fake number. your seller did not ship it.
http://track-chinapost.com/startairmail.php shows RF567028446CN and RS447868611CN "electronics data received", this means your seller did not ship them either.
read following article:

Why does my tracking result show only one message “”electronic data received” ?

ludovica95
Newbie
Posts: 2
Post Re: Problem with some shipment.
on: February 27, 2017, 09:58
New Topic

Okay, so for the LX265979627CN it is better to open dispute? Because seller told me "sorry to make you waiting for so long, I'll contact the post office". It is fraud?

ladybird14
Beginner
Posts: 35
Post Re: Problem with some shipment.
on: February 27, 2017, 13:24
New Topic

tell them that if the tracking still shows nothing you will open a dispute. They should have already shipped it.

Pages: [1]